Ground Floor - Team Member
Ground Floor - Team Member

Ground Floor - Team Member

Sevenoaks Full-Time No home office possible
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At a Glance

  • Tasks: Welcome guests, prepare cocktails, and ensure rooms are ready for a great stay.
  • Company: Join Whitbread, the UK's leading hospitality business with a focus on inclusivity.
  • Benefits: Earn up to Β£12.56 per hour, enjoy discounts, and get a free breakfast when you join.
  • Why this job: Be the friendly face of our hotel and create memorable experiences for guests.
  • Qualifications: No experience needed, just bring your passion for customer service!
  • Other info: Flexible part-time hours with clear career progression opportunities.

Overview

We\’re currently recruiting in our London Stansted Airport Premier Inn. Working 15 hours per week, paying up to Β£13.06 per hour. Front of House – London Stansted Airport Premier Inn. Come and be a Front of House Team Member at Premier Inn in London Stansted Airport. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed. Join our team at Premier Inn London Stansted Airport as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK\’s leading hospitality business, Whitbread. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Responsibilities

  • Training and support: We\\\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
  • Pension and saving schemes: Company pension and save as you earn scheme
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

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Ground Floor - Team Member employer: Whitbread PLC

At Whitbread, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusivity. As a Front of House Team Member at our Sevenoaks Premier Inn, you'll enjoy a range of benefits including a competitive pay rate, comprehensive training, and opportunities for career advancement, all while working in a friendly environment that prioritises your well-being and growth.
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Contact Detail:

Whitbread PLC Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Ground Floor - Team Member

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Whitbread and Premier Inn. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your personality and customer service skills can shine through in the role of a Front of House Team Member. We want to see your fun side!

✨Tip Number 3

Dress to impress! Even though it’s a casual environment, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and are ready to represent the brand well.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your customer service skills!

We think you need these skills to ace Ground Floor - Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Hospitality Skills
Cocktail Preparation
Meal Service
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫑

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills.

Tailor Your Application: Make sure to read the job description carefully and highlight how your experiences match what we're looking for. This shows us that you’re genuinely interested in the role and understand what it entails.

Keep It Simple: Don’t overcomplicate things! A clear and concise application is much easier for us to read. Stick to the point and make sure your key skills and experiences stand out.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!

How to prepare for a job interview at Whitbread PLC

✨Show Your Personality

As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Share stories that highlight your customer service skills and how you enjoy making people feel welcome.

✨Know the Company

Do a bit of homework on Whitbread and Premier Inn. Understand their values and what they stand for. This will not only impress your interviewers but also help you align your answers with their expectations.

✨Prepare for Common Questions

Think about questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the interview.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.

Ground Floor - Team Member
Whitbread PLC
Location: Sevenoaks
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