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- Tasks: Welcome guests and provide top-notch customer service at our Liverpool hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £12.56 per hour with great discounts and a pension scheme.
- Why this job: Immediate start with no experience needed; perfect for students looking for flexible work.
- Qualifications: A fun personality and a passion for customer service are all you need!
- Other info: Enjoy a complimentary breakfast for two when you join us!
Ground Floor Team Member
Contract type: Permanent
Category: Operations – Ground Floor
Location: Walton
We\’re currently recruiting in our Peterborough North Premier Inn. Working 18 hours per week, paying up to £12.56 per hour.
Come and be a Front of House Team Member at Premier Inn in Peterborough North. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £12.56 per hour
HOURS: 18 hours a week
LOCATION: Peterborough North Premier Inn
1023 Lincoln Road, Walton, Peterborough, PE4 6AH
Why you\’ll love it here:
- Training and support: We\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you\’ll do:
Join our team at Premier Inn Peterborough North as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK\’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term) are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 124608-4492
Advertised: 26 Nov 2025
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Ground Floor - Team Member employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor - Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking smart and presentable can make a great first impression. It shows that you care about the opportunity and respect the workplace.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s super easy to navigate, and you’ll be one step closer to joining our awesome team at Liverpool City Centre!
We think you need these skills to ace Ground Floor - Team Member
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience or skills you have. Even if you don’t have direct experience, think about how your past roles can relate to being a Front of House Team Member.
Keep It Simple: We love a straightforward application! Stick to clear language and avoid jargon. This makes it easier for us to see why you’d be a great fit for our team at Liverpool City Centre.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we get your details and can consider you for this exciting opportunity with us.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so showing your friendly nature will definitely make a positive impression.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values, especially their commitment to inclusivity and diversity. Mentioning these in your interview can show that you align with their mission and are genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare some examples of how you would handle situations like a guest complaint or a busy check-in period. This will demonstrate your problem-solving skills and readiness to jump into the role.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.