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For Companies At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £12.56 per hour with guaranteed hours and great discounts.
- Why this job: Kickstart your career in a fun environment with immediate start and no experience needed.
- Qualifications: No prior experience required; just bring your friendly personality!
- Other info: Inclusive workplace that values diversity and offers clear career paths.
What you\’ll do
We\’re currently recruiting in our Birmingham City Centre Broad Street Premier Inn. Working 8 hours per week, paying up to £12.56 per hour. Ground Floor Team Member – Birmingham City Centre Broad Street Premier Inn Come and be a Front of House Team Member at Birmingham City Centre Broad Street Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed. Join our team at Birmingham City Centre Broad Street Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK\’s leading hospitality business, Whitbread. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Benefits
- Training and support: We\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
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Ground Floor Team Member employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Maybe role-play with a mate or even in front of the mirror to get comfortable.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It doesn’t have to be formal, but looking tidy shows that you care about the opportunity and respect the workplace.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at Birmingham Central. Head over to our careers page and submit your application there. It’s straightforward and ensures your application gets to the right people quickly!
We think you need these skills to ace Ground Floor Team Member
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience or skills you have. Even if you don’t have direct experience, think about how your past roles can relate to being a Front of House Team Member.
Keep It Simple: We love straightforward applications! Stick to clear language and avoid jargon. This makes it easier for us to see why you’d be a great fit for our team at Birmingham Central.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we get your details directly and can start the process of welcoming you to our team.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Share stories that highlight your customer service skills and how you enjoy making people feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values, especially their commitment to inclusivity and diversity. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about common interview questions for hospitality roles, like how you would handle a difficult guest or work as part of a team. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Front of House Team Member. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.