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- Tasks: Welcome guests and provide excellent customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £14.56 per hour with discounts and a complimentary breakfast.
- Why this job: No experience needed; immediate start and clear career progression.
- Qualifications: A fun personality and passion for customer service.
- Other info: Inclusive workplace that values diversity and ambition.
The predicted salary is between 30000 - 30000 £ per year.
We're currently recruiting in our London Chiswick Premier Inn Hotel. Working 18 hours per week, paying up to £14.56 per hour.
Come and be a Front of House Team Member at London Chiswick Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Why you'll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you'll do:
Join our team at London Chiswick Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Front of House Team Member employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think about how you can showcase your personality and approachability during the interview. Maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re proactive and keen to join the team at London Chiswick Premier Inn. Don’t miss out on this chance!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality: As a Front of House Team Member, your personality is key! Let your fun side shine through in your application. We want to see how you can bring a warm welcome to our guests right from the start.
Highlight Customer Service Skills: Even if you don’t have direct experience, think about times you've helped others or provided great service. Share those stories with us! We love seeing how you can connect with guests and make their stay memorable.
Keep It Simple and Clear: When filling out your application, keep your language straightforward and easy to read. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your answers to their ethos.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, like how you would handle a difficult guest or what excellent service means to you. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.