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- Tasks: Be the friendly face of our hotel, welcoming guests and ensuring they have a great stay.
- Company: Join the Dumfries Premier Inn team, known for its welcoming atmosphere and excellent service.
- Benefits: Enjoy guaranteed hours, competitive pay, and a permanent contract with no zero-hour contracts.
- Why this job: This role offers a fun environment where you can meet new people and develop your customer service skills.
- Qualifications: No experience needed; just bring your fun personality and a passion for helping others!
- Other info: Work 12 hours over 3 days a week with an immediate start available.
We’re currently recruiting in our Dumfries Premier Inn. Working 12 hours per week, paying up to £11.79 per hour
Front of House – Dumfries Premier Inn – Hotel
Come and be a Front of House Team Member at Dumfries Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE:
Up to £11.79 per hour
CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!
HOURS:
12 hours over 3 days a week – guaranteed hours to plan your week around.
Front of House employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Show off your personality! As a Front of House Team Member, your fun and friendly demeanor is key. When you meet us, let your enthusiasm shine through to demonstrate that you can create a welcoming atmosphere for our guests.
✨Tip Number 2
Highlight your customer service skills in conversation. Even if you don't have formal experience, think about times you've helped others or provided great service in any setting. We value a positive attitude and willingness to learn!
✨Tip Number 3
Familiarize yourself with the Premier Inn brand and our values. Understanding what we stand for will help you connect with us during your interaction and show that you're genuinely interested in being part of our team.
✨Tip Number 4
Be ready to discuss your availability and flexibility. Since the role requires working 12 hours over 3 days, showing that you can adapt your schedule will make you a more attractive candidate for us.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Show Your Personality: Since the role emphasizes a friendly and fun personality, make sure to let your unique character shine through in your application. Use a warm and engaging tone in your cover letter.
Highlight Customer Service Skills: Even if you don't have direct experience, think about any past roles or situations where you've provided excellent customer service. Be sure to mention these in your CV and cover letter.
Tailor Your CV: Customize your CV to reflect the skills and qualities mentioned in the job description. Focus on teamwork, communication, and adaptability, as these are key for a Front of House position.
Express Enthusiasm for the Role: In your application, convey your excitement about the opportunity to work at Dumfries Premier Inn. Employers appreciate candidates who show genuine interest in their company and the role.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine during the interview. Share anecdotes that highlight your customer service skills and how you enjoy interacting with guests.
✨Demonstrate Team Spirit
This role involves working closely with other team members, including housekeeping and kitchen staff. Talk about your experiences in teamwork and how you contribute to a positive work environment. Employers love candidates who can collaborate effectively!
✨Prepare for Customer Scenarios
Even though no experience is needed, it’s helpful to think about how you would handle various customer situations. Prepare some examples of how you would welcome guests, resolve complaints, or assist with special requests to show your proactive approach.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
