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- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy discounts, a pension scheme, and a complimentary breakfast for two when you start.
- Why this job: Immediate start with no experience needed; clear career path and inclusive culture.
- Qualifications: No specific qualifications required; just bring your fun personality!
- Other info: Guaranteed 30 hours a week with flexible scheduling across evenings and weekends.
We’re currently recruiting in our Cambridge City Centre Premier Inn. Working 30 hours per week, paying up to £11.79 per hour.
Front of House – Cambridge City Centre (Corn Exchange/Lion Yard) Premier Inn
Come and be a Front of House Team Member at Premier Inn in Cambridge City Centre. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE:
Up to £11.79 per hour
CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!
HOURS:
30 hours a week across 5 days – evenings and weekends included, guaranteed hours to plan your week around
LOCATION:
Premier Inn Cambridge City Centre (Corn Exchange/Lion Yard)
Guild Hall Street, Cambridge, CB2 3NH
Why you’ll love it here:
Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Cambridge City Centre Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Front of House employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Show off your personality! As a Front of House Team Member, your fun and friendly demeanor is key. When you meet us, let your enthusiasm for customer service shine through.
✨Tip Number 2
Familiarize yourself with the local area. Knowing the best spots in Cambridge can help you connect with guests and provide them with great recommendations, making you stand out.
✨Tip Number 3
Be prepared to discuss your flexibility. Since the role includes evenings and weekends, showing that you're adaptable and ready to work during these times will make you a strong candidate.
✨Tip Number 4
Emphasize your willingness to learn. Even though no experience is needed, expressing your eagerness to receive training and grow within the company can set you apart from other applicants.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Show Your Personality: As a Front of House Team Member, your personality is key! Make sure to convey your friendly and approachable nature in your application. Use a warm tone in your cover letter to reflect the welcoming atmosphere of Premier Inn.
Highlight Customer Service Skills: Even if you don't have direct experience, emphasize any customer service skills you possess. Mention situations where you've helped others or provided excellent service, whether in previous jobs, volunteer work, or everyday interactions.
Tailor Your CV: Customize your CV to align with the job description. Focus on relevant skills such as teamwork, communication, and adaptability. Make sure to include any experience that showcases your ability to work in a fast-paced environment.
Express Enthusiasm for the Role: In your application, express genuine enthusiasm for the role and the company. Mention why you want to work at Premier Inn specifically and how you can contribute to their mission of providing excellent customer service.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be friendly and approachable during the interview. Share a bit about yourself and let your fun side shine through.
✨Highlight Customer Service Skills
Even if you don't have direct experience, think of times when you've provided great service or helped someone out. Use these examples to demonstrate your customer service skills and passion for helping others.
✨Ask About Training Opportunities
Since the role offers training and support, show your eagerness to learn by asking about the training process. This shows that you're committed to growing within the company.
✨Emphasize Inclusivity and Diversity
Premier Inn values diversity and inclusivity. Mention your appreciation for these values and how you can contribute to a welcoming environment for all guests and team members.
