Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy discounts, a pension scheme, and a complimentary breakfast for two!
- Why this job: Immediate start with no experience needed; great training and career growth opportunities.
- Qualifications: No specific qualifications required; just bring your friendly personality!
- Other info: We value diversity and encourage applications from all backgrounds.
We’re currently recruiting in our Birkenhead Town Centre Premier Inn. Working 8 hours per week, paying up to £11.79 per hour.
Front of House – Birkenhead Town Centre Premier Inn
Come and be a Front of House Team Member at Premier Inn in Birkenhead Town Centre. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE:
Up to £11.79 per hour
CONTRACT TYPE:
Fixed Term until 16/01/25
HOURS:
8 hours a week – guaranteed hours to plan your week around
LOCATION:
Premier Inn Birkenhead Town Centre
Conway Street, Birkenhead, CH41 6HT
Why you’ll love it here:
Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Birkenhead Town Centre Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Front of House employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Show off your personality! As a Front of House Team Member, your fun and friendly demeanor is key. When you meet the team or during any informal interactions, let your personality shine through to demonstrate that you're a great fit for the role.
✨Tip Number 2
Familiarize yourself with the Premier Inn brand. Understanding our values and what makes us unique will help you connect better with the team and show your enthusiasm for working with us.
✨Tip Number 3
Highlight your customer service skills in conversations. Even if you don't have formal experience, think about times you've helped others or provided excellent service in everyday situations—this can really make you stand out.
✨Tip Number 4
Be ready to discuss your availability and flexibility. Since this role offers guaranteed hours, showing that you can adapt to the needs of the team will demonstrate your commitment and reliability.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Show Your Personality: As a Front of House Team Member, your personality is key! Make sure to convey your friendly and approachable nature in your application. Use a warm tone and express your enthusiasm for customer service.
Highlight Relevant Skills: Even if you don't have direct experience, emphasize any transferable skills you have. Focus on your ability to communicate effectively, work in a team, and handle customer interactions positively.
Tailor Your CV: Customize your CV to reflect the job description. Mention any previous roles or experiences that demonstrate your customer service skills, even if they are from different industries.
Express Your Availability: Since this position offers guaranteed hours, clearly state your availability in your application. This shows your commitment and helps the employer plan accordingly.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Demonstrate Customer Service Skills
Even if you don't have direct experience, think about times when you've provided excellent service in any capacity. Discuss these experiences to show your understanding of what it means to be attentive and responsive to guests' needs.
✨Ask About Training Opportunities
Since the role offers training and support, express your eagerness to learn and grow within the company. Ask questions about the training process and how they help new team members succeed.
✨Emphasize Inclusivity and Diversity
Premier Inn values diversity and inclusivity, so make sure to mention your appreciation for these values. If applicable, share how your unique background or perspective can contribute positively to the team environment.
