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- Tasks: Join our team and deliver outstanding customer service at Cookhouse & Pub West Bromwich.
- Company: Be part of Whitbread, the UK's leading hospitality business that values diversity and inclusion.
- Benefits: Enjoy discounts on travel, meals, and a £40 voucher when you join us!
- Why this job: Kickstart your career with supportive training and a welcoming environment that values your uniqueness.
- Qualifications: No specific qualifications needed; just bring your passion for great service!
- Other info: We encourage applications from under-represented groups and offer flexible working options.
Training and support: We’ve got a warm welcome and training that will make your life easier from the start and the opportunities that’ll give you a career path in our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have a meal on us: You’ll receive a £40 voucher to spend in our restaurant when you join us
What you’ll do:
Join our team at Cookhouse & Pub West Bromwich as a Front of House Team Member, and use your passion for outstanding customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Front of House employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Show your passion for customer service during the interview. Think of specific examples where you've gone above and beyond to help a customer, as this will resonate with our commitment to outstanding service.
✨Tip Number 2
Familiarize yourself with Whitbread's values and benefits. Being able to discuss how these align with your own values can set you apart from other candidates.
✨Tip Number 3
Highlight any experience you have in hospitality or teamwork. Even if it's informal, showing that you can work well with others in a fast-paced environment is crucial for a Front of House role.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to adapt. Since we value diversity and inclusivity, demonstrating your openness to different working arrangements can make a positive impression.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your passion for outstanding customer service in your application. Provide specific examples of how you've delivered excellent service in previous roles.
Showcase Your Team Spirit: Since this role is about being part of a team, mention any experiences where you successfully collaborated with others. This could be in a work setting or during group projects.
Express Your Interest in Inclusivity: Whitbread values diversity and inclusivity. In your application, express your commitment to these values and how you can contribute to a welcoming environment.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements and responsibilities mentioned in the job description. Use keywords from the listing to make your application stand out.
How to prepare for a job interview at Whitbread PLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing outstanding customer service. Share specific examples from your past experiences where you went above and beyond to ensure a great experience for customers.
✨Emphasize Inclusivity and Diversity
Since the company values diversity, be prepared to discuss how you can contribute to an inclusive environment. Highlight any experiences you have working with diverse groups or how you promote inclusivity in your interactions.
✨Ask About Training and Career Development
Demonstrate your interest in growth by asking about the training programs and career paths available within the company. This shows that you are looking for a long-term commitment and are eager to develop your skills.
✨Be Ready to Discuss Flexibility
Since the company supports flexible working arrangements, be open about your availability and any preferences you have. This will show that you are adaptable and willing to work with the team's needs.
