Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a solid pension scheme.
- Why this job: Grow your management skills in a supportive environment with clear career progression.
- Qualifications: Previous leadership experience in retail or similar roles is essential.
- Other info: Immediate start available; guaranteed hours for better work-life balance.
Overview
Join our team at Portsmouth (Havant) Premier Inn as a Duty Manager, where your proven leadership skills will be used to manage a reliable, high-performing team that ensures the smooth running of our hotel. We value diversity and are committed to being an inclusive organisation that welcomes applications from all backgrounds. We encourage talking about workplace adjustments, part-time and flexible working where possible.
Responsibilities
- Lead our dream team to ensure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
- Utilise experience from retail or similar environments to manage people, communicate effectively, and organise operations to deliver an outstanding guest experience.
- Oversee health & safety standards and maintain high levels of guest satisfaction.
Qualifications and requirements
- Proven leadership skills with experience leading people in a retail environment or similar role.
- Strong communication and organisational abilities; focused on delivering an outstanding customer experience.
- Ability to manage health and safety standards and contribute to a positive, inclusive work environment.
Benefits and additional information
- Training and support: From day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. There is a clear career path within our business to help you grow.
- We are committed to being inclusive and encourage applicants from under-represented groups. Speak to us about workplace adjustments, part-time and flexible working; where possible we will support this.
#J-18808-Ljbffr
Duty Manager employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Premier Inn's values and customer service standards. Understanding what they prioritise will help you align your experience and demonstrate how you can contribute to their team.
✨Tip Number 2
Network with current or former employees of Premier Inn, especially those in management roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare specific examples from your past leadership experiences that showcase your ability to manage a team effectively. Highlight situations where you improved customer satisfaction or resolved conflicts.
✨Tip Number 4
Research the Portsmouth (Havant) location specifically. Knowing about the local area and its clientele can help you tailor your approach and show your commitment to the role and community.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar roles. Emphasise any achievements that demonstrate your ability to inspire and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your management skills. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and health & safety knowledge. These are crucial for the Duty Manager role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a management position.
How to prepare for a job interview at Whitbread PLC
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you successfully led a team, resolved conflicts, or improved team performance. This will demonstrate your capability to manage the Duty Manager role effectively.
✨Understand the Company Culture
Research Premier Inn and its values before the interview. Familiarise yourself with their commitment to customer service and team support. Showing that you align with their culture can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios from your past experience where you had to make quick decisions or manage crises, and be ready to share these stories.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how success is measured in the Duty Manager role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.