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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join Premier Inn, a leading hotel brand with a welcoming culture.
- Benefits: Enjoy competitive pay, discounts, and a clear career path.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Permanent contract with 32 hours per week and immediate start available.
Come and be a Duty Manager at Premier Inn Addlestone. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
PAY RATE: Up to £13.86 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 32 hours per week
LOCATION: Station Road, Addlestone, Surrey, KT15 2AH
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at Premier Inn Addlestone as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Duty Manager employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Premier Inn and understand their values and what makes their guest experience stand out. Be ready to share how your leadership skills can contribute to their team and enhance that famous hotel experience.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with hiring managers, highlight your past roles in retail or management. Share specific examples of how you've led teams and delivered outstanding customer service – that's what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Premier Inn family. Let’s get you that Duty Manager position!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your experience in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Duty Manager role at Premier Inn Addlestone.
Be Personable: We love a friendly vibe! Use a conversational tone in your application to show off your personality. Remember, we’re looking for someone who can deliver outstanding customer experiences.
Apply Through Our Website: For the best chance of success, make sure you apply through our website. It’s the easiest way for us to see your application and get you on board with our dream team!
How to prepare for a job interview at Whitbread PLC
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Experience
Since the Duty Manager role is all about leading a team, be ready to share specific examples of your leadership experience. Think about times when you successfully managed a team, resolved conflicts, or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service, as delivering an outstanding guest experience is key. Prepare for situational questions like how you would handle a difficult guest or ensure health and safety standards are met. Practising these scenarios can help you respond confidently.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to demonstrate your enthusiasm for the role. Ask about the team dynamics, training opportunities, or what success looks like in the Duty Manager position. This shows you’re serious about contributing to the team.
