Duty Manager

Duty Manager

Hastings Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to ensure smooth hotel operations and exceptional guest experiences.
  • Company: Join the brand-new Premier Inn in Hastings, part of a welcoming and inclusive organisation.
  • Benefits: Enjoy discounts on rooms and meals, plus flexible working options.
  • Why this job: Kickstart your hospitality career in a fast-paced environment with real impact.
  • Qualifications: Leadership experience in hospitality or retail, with strong communication skills.
  • Other info: We value diversity and encourage applications from all backgrounds.

The predicted salary is between 30000 - 42000 £ per year.

Duty Manager

Contract type: Permanent

Category: Operations – Hotel

Location: Hastings

We\’re currently recruiting in our Hastings Town Centre Premier Inn. Working 16 hours per week, paying up to £13.36 per hour.

Duty Manager – Hastings Town Centre Premier Inn

Come and be a Duty Manager at Premier Inn in Hastings Town Centre. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you\’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We\’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don\’t do zero hours contracts!

HOURS: 16 hours per week

LOCATION: 1 John Macadam Way, Hastings, Saint Leonards-on-sea TN37 7DB

Why you\’ll love it here

  • Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you\’ll do

Join our team at Hastings Town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you\’ve led a team in a retail environment, you\’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 136746-4492

Advertised: 30 Jan 2026

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Duty Manager employer: Whitbread PLC

Join the exciting new Premier Inn in Hastings as a Duty Manager, where you'll be part of a vibrant team dedicated to delivering exceptional guest experiences. With a strong focus on employee growth and inclusivity, we offer a supportive work culture that values diversity and encourages career progression. Enjoy fantastic benefits like discounts on stays and meals, all while working in a fast-paced environment that fosters both personal and professional development.
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Contact Detail:

Whitbread PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see how they engage with guests and staff. This will help you tailor your answers and show that you're a great fit for the team.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've led a team or handled a tough situation in hospitality. We want to hear about your experiences, so be ready to share them confidently.

✨Tip Number 3

Show off your people skills during the interview. Remember, this role is all about creating brilliant guest experiences, so be prepared to discuss how you’ve built relationships with both guests and team members in the past.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our Premier Inn family in Hastings.

We think you need these skills to ace Duty Manager

Leadership Skills
Communication Skills
Organisational Skills
Team Management
Guest Experience Focus
Health and Safety Compliance
Problem-Solving Skills
Multi-Priority Management
Hospitality Knowledge
Staff Engagement
Training and Development
Operational Efficiency

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.

Tailor Your Experience: Make sure to highlight your relevant experience in hospitality or retail. We’re looking for proven leadership skills, so give us examples of how you've successfully managed a team and created great guest experiences.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the Duty Manager role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our new Premier Inn in Hastings.

How to prepare for a job interview at Whitbread PLC

✨Know the Company Inside Out

Before your interview, take some time to research Premier Inn and their values. Understand their commitment to guest satisfaction and how they operate. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Duty Manager, your leadership experience is crucial. Prepare specific examples from your past roles where you've successfully led a team or handled challenging situations. Highlight how you fostered a positive environment and ensured high standards of service.

✨Demonstrate Your Organisational Skills

In a fast-paced hospitality environment, organisation is key. Be ready to discuss how you manage multiple priorities and tasks efficiently. You might even want to share a time when your organisational skills made a significant impact on operations or guest experiences.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training processes, and how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.

Duty Manager
Whitbread PLC
Location: Hastings
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