At a Glance
- Tasks: Lead technical direction for innovative hotel and restaurant technology solutions.
- Company: Join Whitbread, a leader in hospitality with a collaborative tech team.
- Benefits: Enjoy healthcare, generous discounts, and an annual bonus up to 30%.
- Other info: Hybrid work model with opportunities for career growth and innovation.
- Why this job: Shape the future of hospitality tech while making a real impact.
- Qualifications: Deep knowledge of Microsoft tech stack and extensive software development experience.
The predicted salary is between 56700 - 69300 £ per year.
Here at Whitbread, we’re looking for an experienced Smart Operations Technical Lead to shape and lead the technical direction across our Navigator, housekeeping and automation technology. This is a senior technical leadership role that brings delivery and architecture together. You’ll oversee the design and technical quality of solutions throughout the full delivery lifecycle, making sure user and operational needs are translated into clear, buildable technical requirements.
Working alongside a Tech Specialist who will focus on detailed implementation, you’ll establish the technical standards and direction required to deliver secure, resilient and supportable technology across our hotel and restaurant operations.
What you’ll be doing:
- You’ll set the technical direction across Navigator, housekeeping and automation, ensuring solutions meet business, user and operational needs.
- Working closely with product, delivery, architecture and engineering teams, you'll translate requirements into clear technical designs, delivery plans and quality standards.
- As the technical lead, you'll oversee the full delivery lifecycle, guiding key architectural decisions, managing technical risks and ensuring solutions are secure, resilient and supportable.
- You'll also provide technical oversight of systems integration partners and suppliers, while coaching technical colleagues and maintaining high engineering standards.
- Finally, you'll bridge delivery and architecture, helping resolve complex technical challenges and ensuring solutions are both strategically aligned and practically deliverable.
What you’ll need:
- Deep knowledge of the Microsoft technology stack and experience working across Microsoft-based products, platforms or services.
- Extensive experience in software development, technical architecture, solution design or a closely related technical discipline.
- Experience making or overseeing significant technical and architectural decisions.
- A strong understanding of the development process and the complete technology delivery lifecycle.
- Experience owning and managing major incidents, including stakeholder communications and the restoration of critical services.
Be part of our Technology Team at Whitbread. Through collaboration, passion and hiring the smartest minds, our Technology team builds products and services that are used by 38,000 of us at Whitbread and millions of guests. Everything from an eCommerce website that handles £2 billion in transactions per year, applications that are scalable across our 1,200 hotels and restaurants, devices that enable our teams and guests to have a seamless experience, all whilst keeping data secure. Together we’re building the hotel of the future.
Technical Lead - SmartOps in Dunstable employer: Whitbread PLC
Whitbread PLC, as part of the UK's leading hospitality group, offers a supportive and dynamic work environment at Premier Inn Slough. Employees benefit from flexible hours, competitive pay, and opportunities for personal growth within a culture that prioritises guest satisfaction and teamwork. Join us to be part of a dedicated team that values your contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Lead - SmartOps in Dunstable
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Whitbread PLC or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Whitbread PLC.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Whitbread PLC.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Whitbread PLC that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Technical Lead - SmartOps in Dunstable
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Whitbread PLC.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Whitbread PLC and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Whitbread PLC
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Whitbread PLC uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
