At a Glance
- Tasks: Lead the product direction for smart building technologies and improve hotel operations.
- Company: Join Whitbread, a leader in hospitality innovation with a collaborative culture.
- Benefits: Enjoy family healthcare, generous discounts, and an annual bonus of up to 30%.
- Other info: Be part of a dynamic team driving innovation across 1,200 hotels and restaurants.
- Why this job: Shape the future of hotel operations with cutting-edge tech and make a real impact.
- Qualifications: Experience with smart technologies and excellent communication skills required.
The predicted salary is between 56700 - 69300 £ per year.
Here at Whitbread, we're looking for a Technical Lead - Hotel Operations to help shape the future of smart operations across our hotel estate. This is a product-led role focused on emerging technologies including robotics, automation, connected devices and IoT, helping us deliver innovative solutions that improve operational efficiency and team experience.
This is not a large-scale programme leadership position. Instead, you'll act as the bridge between technology and business, translating complex technical concepts into clear product vision, strategy and value. You'll work closely with technical teams, suppliers and senior stakeholders to ensure solutions are scalable, future-proof and aligned to business needs.
What you’ll be doing:
- You'll lead the product direction for smart building technologies, including robotics, automation, connected devices and IoT solutions.
- Working with engineering, architecture and operational stakeholders, you'll define product roadmaps, shape requirements and help identify opportunities where technology can improve hotel operations.
- A key part of the role will be turning complex technical concepts into clear business outcomes.
- You'll explain how technology decisions, design patterns and architectural approaches create value, balancing immediate business needs with long-term scalability and sustainability.
- You'll engage with senior stakeholders across the business, providing clear, concise updates and building confidence in the direction of our smart operations strategy.
- You'll also bring external perspectives and innovation, helping us learn from leading organisations across retail, logistics, automation and connected environments.
What you’ll need:
- Experience working with smart building, automation, robotics, connected devices or IoT technologies.
- A strong understanding of software products and technology delivery.
- The ability to translate complex technical concepts into clear business language.
- Excellent communication and storytelling skills.
- A natural curiosity for emerging technologies and a passion for learning.
Be part of our Technology Team at Whitbread. Through collaboration, passion and hiring the smartest minds, our Technology team builds products and services that are used by 38,000 of us at Whitbread and millions of guests. Together we’re building the hotel of the future.
Technical Lead - Hotel Operations in Dunstable employer: Whitbread PLC
Whitbread PLC, as part of the UK's leading hospitality group, offers a supportive and dynamic work environment at Premier Inn Slough. Employees benefit from flexible hours, competitive pay, and opportunities for personal growth within a culture that prioritises guest satisfaction and teamwork. Join us to be part of a dedicated team that values your contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Lead - Hotel Operations in Dunstable
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from Whitbread PLC!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at Whitbread PLC, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like Whitbread PLC.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Technical Lead - Hotel Operations in Dunstable
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at Whitbread PLC, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at Whitbread PLC.
How to prepare for a job interview at Whitbread PLC
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
