At a Glance
- Tasks: Lead service delivery and ensure top-notch performance of critical product services.
- Company: Join Whitbread's innovative Technology & Data team.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on stakeholder management.
- Why this job: Make a real impact by enhancing service performance in a dynamic environment.
- Qualifications: Strong ITIL knowledge and proven experience in service performance improvements.
The predicted salary is between 63000 - 77000 £ per year.
Whitbread seeks a Service Delivery Manager (Product) within its Technology & Data team to own the health, stability and performance of critical product services in a supplier-led environment.
You will coordinate incident recovery, manage suppliers against SLAs and drive service design and readiness for changes.
Strong ITIL knowledge, stakeholder management and a proven track record in service performance improvements are essential for success in this role.
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Product-Focused Service Delivery Lead in Dunstable employer: Whitbread PLC
Whitbread PLC, as part of the UK's leading hospitality group, offers a supportive and dynamic work environment at Premier Inn Slough. Employees benefit from flexible hours, competitive pay, and opportunities for personal growth within a culture that prioritises guest satisfaction and teamwork. Join us to be part of a dedicated team that values your contributions and fosters a sense of belonging.
