At a Glance
- Tasks: Ensure guest safety and provide top-notch customer service during the night shift.
- Company: Join a leading hospitality business in Birmingham City Centre.
- Benefits: Earn up to £13.16 per hour with guaranteed hours and flexible shifts.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be part of a supportive team and make guests feel at home overnight.
- Qualifications: No specific qualifications required, just a passion for customer service.
The predicted salary is between 13 - 16 £ per hour.
A leading hospitality business is seeking a Nights Team Member for their Birmingham City Centre Premier Inn. In this role, you will ensure the safety of overnight guests and provide excellent customer service to help them have a restful stay.
The position offers 30.5 hours of work per week at a pay rate of up to £13.16 per hour, with no zero-hours contracts. Ideal for those looking for a supportive team environment with guaranteed hours and flexible working options.
Night Shift: Overnight Guest Care & Breakfast Perks in Birmingham employer: Whitbread PLC
Join a leading hospitality business that prioritises employee well-being and growth, offering a supportive team environment in the heart of Birmingham City Centre. With guaranteed hours, competitive pay, and flexible working options, this role not only ensures a rewarding experience for our guests but also fosters personal development and career advancement for our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift: Overnight Guest Care & Breakfast Perks in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Whitbread PLC and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Shift: Overnight Guest Care & Breakfast Perks in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Whitbread PLC that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Whitbread PLC.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Whitbread PLC get a sense of who you are beyond your experience!
How to prepare for a job interview at Whitbread PLC
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Whitbread PLC and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
