At a Glance
- Tasks: Ensure guest safety and provide top-notch customer service during the night shift.
- Company: Join a leading hospitality business in Birmingham City Centre.
- Benefits: Earn up to £13.16 per hour with guaranteed hours and flexible shifts.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be part of a supportive team and make guests feel at home overnight.
- Qualifications: No specific qualifications required, just a passion for customer service.
The predicted salary is between 13 - 16 £ per hour.
A leading hospitality business is seeking a Nights Team Member for their Birmingham City Centre Premier Inn. In this role, you will ensure the safety of overnight guests and provide excellent customer service to help them have a restful stay.
The position offers 30.5 hours of work per week at a pay rate of up to £13.16 per hour, with no zero-hours contracts. Ideal for those looking for a supportive team environment with guaranteed hours and flexible working options.
Night Shift: Overnight Guest Care & Breakfast Perks in Birmingham employer: Whitbread PLC
Join a leading hospitality business that prioritises employee well-being and growth, offering a supportive team environment in the heart of Birmingham City Centre. With guaranteed hours, competitive pay, and flexible working options, this role not only ensures a rewarding experience for our guests but also fosters personal development and career advancement for our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift: Overnight Guest Care & Breakfast Perks in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that night shift role.
✨Tip Number 2
Prepare for the interview by practising common questions related to guest care and customer service. We want you to shine, so think about scenarios where you've gone above and beyond for guests in the past!
✨Tip Number 3
Dress the part! Even if it’s a night shift, showing up looking professional can make a great first impression. It shows you’re serious about the role and ready to represent the Premier Inn brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Night Shift: Overnight Guest Care & Breakfast Perks in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Night Shift: Overnight Guest Care & Breakfast Perks role. Highlight any relevant experience in hospitality or customer service, and explain how it makes you a great fit for our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on your key strengths!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Whitbread PLC
✨Know the Company
Before your interview, take some time to research the hospitality business. Understand their values, mission, and what makes them stand out in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Customer Service Skills
Since this role focuses on providing excellent customer service, be prepared to share specific examples from your past experiences. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to ensure guests have a restful stay.
✨Show Your Flexibility
With the position offering flexible working options, it's important to express your willingness to adapt to different shifts and responsibilities. Be ready to discuss your availability and how you can contribute to the team during busy nights.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team environment, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you determine if the job is the right fit for you.
