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- Tasks: Create amazing guest experiences from check-in to serving meals.
- Company: Join a leading hospitality company at Premier Inn in Banbury.
- Benefits: Enjoy discounts, a pension scheme, and free breakfast!
- Why this job: Perfect for those who love customer service and want to grow.
- Qualifications: No prior experience needed, just bring your enthusiasm!
- Other info: Flexible 20-hour work week with training and support provided.
The predicted salary is between 10 - 13 £ per hour.
A leading hospitality company in Banbury is looking for a Front of House Team Member to join their Premier Inn. You will use your customer service skills to create a great experience for guests, from check-in to serving meals. The role is permanent and requires 20 hours of work per week, offering training and support without needing prior experience.
Enjoy benefits such as discounts, a pension scheme, and a complimentary breakfast when you join us.
Front of House Team Member - 20h/wk | Breakfast on Us in Banbury employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - 20h/wk | Breakfast on Us in Banbury
✨Tip Number 1
Get to know the company! Research Premier Inn and their values. When you walk in for your interview, show us that you understand what we stand for and how you can contribute to creating a great experience for our guests.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest queries or complaints. We want to see how you’d create a positive atmosphere, so be ready to share examples during your chat with us.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show us you’re serious about the role by dressing smartly and presenting yourself well when you come to meet us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on joining our team at Premier Inn. Don’t miss out on the chance to enjoy those benefits like discounts and complimentary breakfast!
We think you need these skills to ace Front of House Team Member - 20h/wk | Breakfast on Us in Banbury
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer service, even if it's informal. We want to see how you can create a great experience for our guests, so share specific examples of how you've made someone's day better!
Be Yourself: We love authenticity! When writing your application, let your personality shine through. Don’t be afraid to show us who you are and why you’re excited about joining our team at Premier Inn.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application to match. We’re looking for someone who fits well with our team, so make sure to align your skills and experiences with what we’re after.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Whitbread PLC
✨Know the Company
Before your interview, take some time to research the hospitality company and its values. Understanding their mission and what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Team Member, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. Even if you don't have direct experience, think about situations where you've helped others or provided excellent service in any capacity.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for hospitality roles. Questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?' are likely to come up. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and understand the importance of presentation in a front-of-house role.
