At a Glance
- Tasks: Design and deliver impactful learning initiatives for our Support Centre teams.
- Company: Join Whitbread, a leading hospitality business with a strong focus on development.
- Benefits: Competitive salary, car allowance, health benefits, and pension contributions.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Shape the future of learning in a dynamic environment and make a real impact.
- Qualifications: Extensive L&D experience and strong stakeholder management skills required.
The predicted salary is between 80000 - 90000 £ per year.
Support Centre L&D - Senior Support Centre L&D Manager - Dunstable Senior Learning & Development Manager
Location: Dunstable (LU5 5XE), hybrid working 3 days in the office, 2 days working from home/another location
Function: People (Learning & Development)
Salary/Package: £80,000 - £90,000 dependant on skills and experiences + £5,650 car allowance (per annum, pro rata) + health + up to 10% matched pension + bens
Duration: 6-month FTC (October '26 to March '27)
At Whitbread, we're building the capability that will shape the future of the UK's leading hospitality business.
As Senior Learning & Development Manager, you'll play a pivotal role in designing and delivering learning initiatives that help our Head Office (known as Support Centre) people, leaders and teams develop the skills they need to succeed today and tomorrow.
Reporting into our Talent, Development & Inclusion Director, this is a highly visible role, partnering closely with senior leaders, HR Business Partners and specialist HR teams across our Support Centre.
While you'll contribute to long-term capability agendas, this is first and foremost a delivery-focused role for someone who enjoys turning ideas into practical, impactful learning solutions and seeing programmes through from concept to implementation.
You'll lead the development and delivery of key capability programmes, including the next phase of our AI capability agenda, functional and technical skills frameworks, leadership and management development, and broader professional skills for example: influencing, organisational effectiveness and critical thinking.
You'll also help shape learning priorities emerging from career development conversations and changing business needs.
You'll manage one direct report and manage a significant learning budget.
Forming relationships with internal stakeholders and external providers to deliver high-quality, measurable learning experiences that drive capability, performance and career growth will be key.
What we're looking for
- Significant Learning & Development experience within a large corporate or head office environment.
- Proven experience partnering with HR Business Partners, Centres of Excellence and senior stakeholders.
- Strong track record of designing and delivering management, leadership and professional skills programmes at every level of Support Centre.
- Experience managing external learning providers and budgets.
- Previous experience within retail, hospitality, travel, airlines or other multi-site customer-focused businesses would be highly advantageous.
- An engaging, pragmatic and commercially minded approach, with the ability to navigate complexity and deliver results.
If you're an experienced L&D professional who enjoys creating practical learning solutions, influencing senior stakeholders and delivering programmes that make a measurable difference, we'd love to hear from you.
We're proud to be a Top Employer for 14 consecutive years, a top apprenticeship employer, a Leader in Stonewall's Proud Employer Accreditation, and a Top 25 Exemplary Employer in the Investing in Ethnicity Parliamentary Matrix.
Join Whitbread and help develop the skills, leaders and capabilities that will power our future success.
Support Centre L&D - Senior Support Centre L&D Manager - Dunstable employer: Whitbread - Head Office
As a Shared Services & Controls Analyst at our Houghton Regis location, you'll be part of a dynamic team that values detail-oriented professionals and fosters a culture of collaboration and growth. We offer a hybrid working model, competitive benefits including private healthcare and generous discounts, and opportunities for professional development as you work closely with external auditors and contribute to maintaining robust financial controls. Join us to make a meaningful impact in a supportive environment that prioritises your career advancement and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Support Centre L&D - Senior Support Centre L&D Manager - Dunstable
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Whitbread - Head Office and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Support Centre L&D - Senior Support Centre L&D Manager - Dunstable
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Whitbread - Head Office. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Whitbread - Head Office
✨Showcase Your Adaptability
Given that this is a temporary HR role at Whitbread - Head Office, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Whitbread - Head Office uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Whitbread - Head Office.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Whitbread - Head Office.
