CRM - Marketing Manager - Service - Dunstable

CRM - Marketing Manager - Service - Dunstable

Full-Time 47181 - 52413 £ / year (est.) No working from home possible
Whitbread - Head Office

At a Glance

  • Tasks: Design and optimise CRM communications to enhance guest experiences at Premier Inn.
  • Company: Join Premier Inn, a leader in hospitality with a focus on guest satisfaction.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for career growth.
  • Other info: Be part of a dynamic team dedicated to innovation and guest satisfaction.
  • Why this job: Make a real difference in guest experiences and drive revenue growth.
  • Qualifications: Experience in CRM marketing and a passion for enhancing customer journeys.

The predicted salary is between 47181 - 52413 £ per year.

CRM - Marketing Manager - Service - Dunstable We’re looking for a CRM Marketing Manager to design, implement, optimise and automate service and transactional CRM communications that enhance the guest experience and support long-term revenue growth for Premier Inn .

This role will play a key part in delivering timely, relevant and personalised communications across the guest journey — from booking confirmation through to post-stay.

You’ll lead CRM initiatives that improve the post-booking experience, helping guests feel informed, prepared and supported throughout their stay.

Working closely with Digital Product, F

CRM - Marketing Manager - Service - Dunstable employer: Whitbread - Head Office

As a Shared Services & Controls Analyst at our Houghton Regis location, you'll be part of a dynamic team that values detail-oriented professionals and fosters a culture of collaboration and growth. We offer a hybrid working model, competitive benefits including private healthcare and generous discounts, and opportunities for professional development as you work closely with external auditors and contribute to maintaining robust financial controls. Join us to make a meaningful impact in a supportive environment that prioritises your career advancement and well-being.

Whitbread - Head Office

Contact Details:

Whitbread - Head Office Recruitment Team

We think you need these skills to ace CRM - Marketing Manager - Service - Dunstable

CRM Strategy Development
Communication Skills
Data Analysis
Personalisation Techniques
Automation Tools
Project Management
Guest Experience Enhancement