At a Glance
- Tasks: Welcome guests, serve meals, and ensure rooms are perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Other info: Enjoy a supportive team environment and great perks!
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: A fun personality and passion for customer service.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Ground Floor Team Member at Swansea City Centre Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
Pay rate: Up to £13.06 per hour
Contract type: Permanent – we don’t do zero hours contracts!
Hours: 30 hours per week
Location: The City Gates, Wind St, Swansea SA1 1EE
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Swansea City Centre Premier Inn as a Ground Floor Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Swansea employer: Whitbread Group
Join the Swansea City Centre Premier Inn team as a Ground Floor Team Member and experience a vibrant work culture that prioritises your growth and well-being. With immediate start opportunities, comprehensive training, and a clear career path, you'll thrive in an environment that values your contributions while enjoying fantastic benefits like discounts on accommodation and meals, a complimentary breakfast, and a supportive team atmosphere. Become part of the UK's leading hospitality business, where your friendly personality and customer service skills will shine.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Swansea City Centre Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of landing that Ground Floor Team Member role. Don’t miss out!
We think you need these skills to ace Ground Floor Team Member in Swansea
Some tips for your application 🫡
Show Your Personality:When you're filling out your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d welcome guests with a smile.
Highlight Customer Service Skills:Even if you don’t have direct experience, think about times you've helped others or provided great service. Share those stories in your application to show us you’ve got what it takes!
Keep It Simple and Clear:We love straightforward applications! Make sure your writing is clear and easy to read. Avoid jargon and keep your sentences concise – we want to get to know you without any confusion.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super quick and user-friendly!
How to prepare for a job interview at Whitbread Group
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so showing your friendly nature will definitely make a positive impression.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you've provided great service, whether in a job or in everyday life. Share specific examples that demonstrate your ability to connect with people and handle requests effectively.
✨Ask Questions About the Role
Prepare some questions to ask the interviewer about the team dynamics and what a typical day looks like. This shows your interest in the position and helps you understand how you can fit into their team at Swansea City Centre Premier Inn.
✨Be Ready for Practical Scenarios
Since this role involves various tasks like serving meals and making cocktails, be prepared for situational questions. Think about how you would handle different scenarios, such as dealing with a difficult guest or working under pressure during busy times.
