At a Glance
- Tasks: Create a welcoming atmosphere and assist guests from check-in to check-out.
- Company: Join the Whitbread Group at Premier Inn, a leader in hospitality.
- Benefits: Earn up to £13.06 per hour for 16 hours a week with great perks.
- Other info: Enjoy a permanent contract with opportunities for growth in hospitality.
- Why this job: Be part of a team that makes every guest's stay memorable and enjoyable.
- Qualifications: No specific qualifications needed, just a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Whitbread Group is seeking a Front of House Team Member at Stratford Upon Avon Central Premier Inn. In this role, you will create a warm and welcoming environment for guests, assisting them from check-in to check-out.
Your responsibilities will include:
- Serving meals
- Making cocktails
- Working with the housekeeping team to ensure guest rooms are perfect
This permanent contract offers up to £13.06 per hour for 16 hours a week along with various benefits.
Front of House Guest Experience – Stratford in Stratford-upon-Avon employer: Whitbread Group
Whitbread Group is an excellent employer, offering a vibrant work culture where team members are valued and encouraged to grow. Located in the picturesque Stratford Upon Avon, employees benefit from competitive pay, flexible hours, and opportunities for career advancement within a supportive environment that prioritises guest satisfaction and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Guest Experience – Stratford in Stratford-upon-Avon
✨Tip Number 1
Make sure to research the Premier Inn brand and its values. When you know what they stand for, you can tailor your conversation during interviews to show how you fit right in with their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a welcoming environment, think of examples from your past experiences where you went above and beyond for guests or customers.
✨Tip Number 3
Don’t forget to showcase your teamwork abilities! You’ll be working closely with the housekeeping team and others, so be ready to share how you’ve successfully collaborated in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Front of House Guest Experience – Stratford in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share why you’re passionate about creating a welcoming environment for guests.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your past roles have prepared you for this Front of House position, so connect the dots for us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Whitbread Group
✨Know the Company
Before your interview, take some time to research Whitbread Group and their values. Understanding their commitment to guest experience will help you align your answers with what they’re looking for.
✨Showcase Your People Skills
As a Front of House Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you’ve gone above and beyond to create a welcoming atmosphere.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practise how you would handle different guest situations, like a complaint or a special request, to demonstrate your problem-solving skills.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you respect the role and are serious about joining their team.
