At a Glance
- Tasks: Ensure guest safety and provide excellent customer service overnight.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.66 per hour, discounts, and a complimentary breakfast.
- Other info: Permanent contract with 40 hours per week, over 18s only.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Calm personality and problem-solving skills required.
The predicted salary is between 28400 - 28400 £ per year.
Come and be a Nights Team Member at Southend on Sea (Eastern Esplanade) Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us.
Immediate start, no experience needed.
PAY RATE: Up to £13.66 per hour - night shift
CONTRACT TYPE: Permanent – we don’t do zero hours contracts! Over 18s only.
HOURS: 40 hours per week
LOCATION: Eastern Esplanade, Southend‑on‑Sea SS99 9AR
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Southend on Sea (Eastern Esplanade) Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem‑solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
Nights - Team Member in Southend-on-Sea employer: Whitbread Group
Join Premier Inn at Southend on Sea, where we prioritise a supportive work culture and offer clear career progression opportunities. Enjoy fantastic benefits including up to 60% off hotel stays, a complimentary breakfast for two upon joining, and a company pension scheme, all while being part of a team that values your contribution to ensuring our guests have a restful night. With no zero hours contracts and a commitment to employee well-being, Premier Inn is an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Nights - Team Member in Southend-on-Sea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Nights Team Member, you'll be the go-to person for guests. Think about how you can make their stay more comfortable and practice scenarios where you might need to solve problems or provide assistance.
✨Tip Number 3
Dress to impress! Even though it’s a night shift, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of landing that interview. Plus, who doesn’t love a straightforward process?
We think you need these skills to ace Nights - Team Member in Southend-on-Sea
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your calm and friendly personality shine through. This role is all about making our guests feel at ease, so a touch of warmth in your words can go a long way.
Highlight Relevant Skills:Even if you don’t have direct experience, think about any skills that relate to customer service or problem-solving. We love seeing how you can bring your unique experiences to the table, so don’t hold back!
Keep It Simple and Clear:We appreciate straightforward applications. Use clear language and avoid jargon. Make it easy for us to see why you’d be a great fit for the Nights Team Member role at Premier Inn.
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We’re excited to see your application and hopefully welcome you to our team soon!
How to prepare for a job interview at Whitbread Group
✨Show Your Calm Side
As a Nights Team Member, your calm personality is key. During the interview, demonstrate how you handle stressful situations with ease. Share examples from past experiences where you’ve kept your cool and resolved issues effectively.
✨Highlight Customer Service Skills
Customer service is at the heart of this role. Be ready to discuss your approach to ensuring guests feel safe and comfortable. Think of specific instances where you’ve gone above and beyond for customers, even if it’s not in a hotel setting.
✨Know the Company and Role
Do your homework on Premier Inn and Whitbread. Understand their values and what they look for in a Nights Team Member. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready. Ask about training opportunities or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
