At a Glance
- Tasks: Ensure guest safety and provide excellent customer service during night shifts.
- Company: Join the friendly team at Premier Inn, part of Whitbread Group.
- Benefits: Earn up to £13.66 per hour, enjoy discounts and free meals.
- Other info: Immediate start available for a permanent 40-hour week.
- Why this job: Make a difference in guests' nights while working in a supportive environment.
- Qualifications: No experience needed; just bring your calm personality and customer service skills.
The predicted salary is between 28400 - 28400 £ per year.
Whitbread Group is seeking a Nights Team Member at the Southend on Sea (Eastern Esplanade) Premier Inn. In this role, you will ensure the safety of our hotel guests, using your calm personality and customer service skills to help them rest easy.
The position offers a pay rate of up to £13.66 per hour for a permanent 40 hours per week. Join our welcoming team and enjoy benefits like a Whitbread Benefits card, discounts on meals, and a complimentary breakfast for two when you join. Immediate start, no experience needed!
Nights Guest Experience Associate (Southend) in Southend-on-Sea employer: Whitbread Group
Whitbread Group is an excellent employer, offering a supportive and friendly work environment at our Southend on Sea Premier Inn. With competitive pay, a range of employee benefits including discounts and complimentary meals, and opportunities for personal growth, we prioritise the well-being and development of our team members. Join us to be part of a culture that values customer service and teamwork, ensuring every guest has a restful stay.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Guest Experience Associate (Southend) in Southend-on-Sea
✨Tip Number 1
Make sure to showcase your calm personality during interviews. We want to see how you handle pressure and keep guests feeling safe and comfortable. Practise some scenarios where you might need to use your customer service skills.
✨Tip Number 2
Don’t underestimate the power of a friendly smile! When you meet potential employers, be approachable and show them your enthusiasm for the role. We’re all about creating a welcoming atmosphere, so let that shine through.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what it’s like to work at Premier Inn and what they look for in a Nights Team Member. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Apply through our website for the best chance of landing the job. We love seeing applications come directly from candidates who are excited about joining our team. Don’t forget to follow up after applying to express your interest!
We think you need these skills to ace Nights Guest Experience Associate (Southend) in Southend-on-Sea
Some tips for your application 🫡
Show Your Personality:When writing your application, let your calm and friendly personality shine through. We want to see how you can make our guests feel at ease, so don’t be afraid to share a bit about yourself!
Highlight Relevant Skills:Even if you don’t have direct experience, think about any customer service skills you’ve picked up in other roles. We love seeing how you can transfer those skills to help our guests have a great stay.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our Nights Team.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on this exciting journey with us at Whitbread!
How to prepare for a job interview at Whitbread Group
✨Show Your Calm Side
As a Nights Guest Experience Associate, your calm personality is key. During the interview, share examples of how you've handled stressful situations or provided excellent customer service. This will demonstrate that you can keep guests at ease during their stay.
✨Know the Company
Familiarise yourself with Whitbread Group and Premier Inn. Understand their values and what they stand for. Mentioning specific details about the company during your interview shows genuine interest and helps you connect with the interviewer.
✨Highlight Your Flexibility
Since this role involves night shifts, it's important to express your willingness to work flexible hours. Be ready to discuss your availability and any previous experience working unconventional hours, even if it’s just in a different context.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or training opportunities. This not only shows your enthusiasm but also helps you gauge if the job is the right fit for you.
