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- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join the welcoming team at Premier Inn in Felixstowe Town Centre.
- Benefits: Enjoy competitive pay, discounts, and a clear career path.
- Why this job: Make a real impact by delivering outstanding customer service and inspiring your team.
- Qualifications: Previous leadership experience in retail or similar roles is essential.
- Other info: Permanent contract with 40 hours a week and immediate start available.
The predicted salary is between 24 - 27 £ per hour.
Come and be a Duty Manager at Premier Inn in Felixstowe Town Centre. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
PAY RATE: Up to £13.36 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 40 hours a week
LOCATION: Undercliff Rd W, Felixstowe, IP11 2AN
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save‑as‑you‑earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do: Join our team at Felixstowe Town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth operation of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Duty Manager in Southampton employer: Whitbread Group
Contact Detail:
Whitbread Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. Think of examples from your past experiences that showcase your skills in managing teams and delivering exceptional guest experiences.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you’re serious about the role and ready to lead the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us at Premier Inn.
We think you need these skills to ace Duty Manager in Southampton
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your experience in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere!
Tailor Your Application: Don’t just send the same CV everywhere! Tailor your application to reflect the skills and experiences that match the Duty Manager role at Premier Inn. We love seeing candidates who take the time to connect their background with our needs.
Be Personable: Remember, we’re all about outstanding customer experience! Use your application to showcase your personality and how you can bring warmth and friendliness to our team. A little charm goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Whitbread Group
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their expectations.
✨Showcase Your Leadership Experience
Since the role requires strong leadership skills, be ready to share specific examples from your past experiences where you successfully led a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight how your leadership made a positive impact.
✨Demonstrate Customer-Centric Thinking
As a Duty Manager, delivering outstanding customer experience is key. Prepare to discuss how you've handled customer complaints or gone above and beyond to ensure guest satisfaction in previous roles. This will show that you understand the importance of a welcoming environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.