At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Other info: Fixed term contract with 25 hours per week and great perks.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A fun personality and passion for customer service.
The predicted salary is between 27000 - 28000 € per year.
Come and be a Front of House Team Member at Premier Inn in Scarborough (North Bay). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE
Up to £13.06 per hour
CONTRACT TYPE
Fixed Term Contract until 10/09/2026 – we don’t do zero hours contracts!
HOURS
25 hours per week
LOCATION
26 Burniston Rd, Scarborough YO12 6PH
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Premier Inn Scarborough (North Bay) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Scarborough employer: Whitbread Group
At Premier Inn Scarborough (North Bay), we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. With comprehensive training, clear career progression opportunities, and fantastic employee benefits including discounts and complimentary meals, we ensure that our staff feel valued and motivated. Join us to be part of the UK's leading hospitality business, where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Scarborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Whether it’s serving a meal or checking in guests, be ready to showcase how you’d handle different situations.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. First impressions matter, especially in hospitality, so put your best foot forward and show them you’re ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to make the application process as smooth as possible for you. By applying directly through our site, you’ll have access to all the latest opportunities and updates, plus it shows you’re keen to join the team!
We think you need these skills to ace Ground Floor Team Member in Scarborough
Some tips for your application 🫡
Show Your Personality:When you're filling out your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d welcome guests and make their stay memorable.
Highlight Customer Service Skills:Even if you don’t have direct experience, think about times you've helped others or provided great service. Share those stories in your application to show us you’ve got what it takes to be a Front of House Team Member!
Keep It Simple and Clear:Make sure your application is easy to read. Use clear language and structure your thoughts well. We appreciate straightforward applications that get to the point without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Whitbread Group
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so don’t be afraid to show your enthusiasm for customer service.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what they stand for. Mentioning specific benefits or initiatives during your interview can show that you’re genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about how you would handle various customer service scenarios. Prepare answers for common questions like 'How would you deal with a difficult guest?' or 'What does great customer service mean to you?'. Practising these will help you feel more confident.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready to ask. This could be about training opportunities or what a typical day looks like. It shows you’re engaged and eager to learn more about the role and the company.
