At a Glance
- Tasks: Welcome guests and deliver top-notch customer service at the front desk.
- Company: Join the Whitbread Group at Premier Inn, a leader in hospitality.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, and free breakfast.
- Other info: Fixed-term contract until 08/09/2026 with great team culture.
- Why this job: Kickstart your career in hospitality with flexible hours and immediate start.
- Qualifications: No prior experience needed—just bring your enthusiasm!
The predicted salary is between 27000 - 27000 € per year.
Whitbread Group is looking for a Ground Floor Team Member at Portsmouth (Port Solent) Premier Inn. This role involves welcoming guests and providing excellent customer service.
The position offers a pay rate of up to £13.06 per hour with a fixed-term contract until 08/09/2026. Benefits include:
- A Whitbread Benefits card for discounts
- Pension schemes
- Complimentary breakfast for new joiners
Flexible hours with an immediate start—no prior experience required.
Guest Experience Team Member – Front Desk & Breakfast in Portsmouth employer: Whitbread Group
Whitbread Group is an excellent employer, offering a vibrant work culture where team members are valued and supported. With flexible hours, competitive pay, and a range of benefits including discounts and complimentary meals, employees can thrive both personally and professionally in the welcoming environment of Portsmouth's Premier Inn. Join us to embark on a rewarding career path with ample opportunities for growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Team Member – Front Desk & Breakfast in Portsmouth
✨Tip Number 1
Make sure to research Whitbread Group and the Premier Inn brand. Knowing their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about welcoming guests, think of scenarios where you can demonstrate your ability to handle different situations with a smile. Role-playing with a friend can be super helpful.
✨Tip Number 3
Dress the part when you go for your interview. First impressions matter, so opt for smart-casual attire that reflects the hospitality vibe. It shows you’re serious about the role and ready to represent the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for interviews and ace them like a pro!
We think you need these skills to ace Guest Experience Team Member – Front Desk & Breakfast in Portsmouth
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our guest experience.
Tailor Your Application:Make sure to tailor your application to the Guest Experience Team Member role. Highlight any relevant skills or experiences that align with welcoming guests and providing top-notch customer service. We love seeing how you fit into our team!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Whitbread Group
✨Know the Company
Before your interview, take some time to research Whitbread Group and their values. Understanding their commitment to customer service will help you align your answers with what they’re looking for in a Guest Experience Team Member.
✨Showcase Your People Skills
As this role is all about welcoming guests, be ready to share examples of how you've provided excellent customer service in the past. Even if you don’t have direct experience, think of times when you’ve helped someone or made them feel welcome.
✨Prepare for Common Questions
Expect questions about handling difficult situations or how you would make a guest's stay memorable. Practise your responses so you can answer confidently and show that you’re ready to tackle any challenge that comes your way.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presenting yourself well in a front desk role.
