At a Glance
- Tasks: Welcome guests, serve meals, and ensure rooms are perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Other info: Fixed term contract with clear career progression opportunities.
- Why this job: No experience needed; immediate start with a fun team atmosphere.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 27000 - 28000 € per year.
Come and be a Ground Floor Team Member at Portsmouth (Port Solent) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Pay rate: Up to £13.06 per hour.
Contract type: Fixed Term Contract (until 08/09/2026) – we don’t do zero hours contracts!
Hours: 10 hours per week.
Location: Binnacle Way, Cosham, Portsmouth PO6 4FB.
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Portsmouth (Port Solent) Premier Inn as a Ground Floor Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Portsmouth employer: Whitbread Group
At Portsmouth (Port Solent) Premier Inn, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you can thrive in a role that offers both personal and professional development. Enjoy fantastic benefits like discounts on accommodation and meals, as well as a complimentary breakfast when you join us, making this a rewarding place to work in the heart of Portsmouth.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Portsmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Whether it’s serving a meal or mixing a cocktail, be ready to share how you’d handle different situations.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. First impressions matter, and looking professional will help you stand out as someone who takes the role seriously.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the team at Portsmouth (Port Solent) Premier Inn.
We think you need these skills to ace Ground Floor Team Member in Portsmouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experience or skills, even if it’s from a different job. We love seeing how your background can fit into our team!
Keep It Simple:We appreciate straightforward applications. Keep your language clear and concise, and avoid jargon. This way, we can easily see why you’d be a great fit for our team at Premier Inn.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Whitbread Group
✨Show Your Personality
As a Ground Floor Team Member, your fun personality is key! Make sure to let your true self shine during the interview. Share anecdotes that highlight your customer service skills and how you enjoy interacting with people.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your answers to their mission.
✨Prepare for Common Questions
Think about questions they might ask, like how you handle difficult customers or work in a team. Prepare specific examples from your past experiences, even if they’re not directly related to hospitality. This will demonstrate your problem-solving skills and teamwork.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Ground Floor Team Member. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
