At a Glance
- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join Premier Inn, a leading hotel brand with a welcoming culture.
- Benefits: Enjoy competitive pay, discounts, and a clear career path.
- Other info: Permanent contract with 35 hours a week and immediate start available.
- Why this job: Make a real impact in hospitality while developing your management skills.
- Qualifications: Experience in leadership roles, preferably in retail or customer service.
The predicted salary is between 28800 - 28800 £ per year.
Come and be a Duty Manager at Poole Centre (Holes Bay) Premier Inn. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
Pay rate: Up to £13.86 per hour (day shift)
Contract type: Permanent – we don’t do zero hours contracts!
Hours: 35 hours a week
Location: Holes Bay Rd, Poole BH15 2BD
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at Poole Centre (Holes Bay) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Hotel Duty Manager in Poole employer: Whitbread Group
At Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your leadership skills can shine. Located in the beautiful Poole Centre, our team enjoys a range of benefits including substantial discounts on accommodation and meals, a clear career progression path, and a commitment to employee well-being through pension and savings schemes. Join us to be part of a dedicated team that values outstanding customer service and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Duty Manager in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet with hiring managers, share specific examples of how you've successfully led teams in the past. This will help them see you as the perfect fit for the Duty Manager role.
✨Tip Number 3
Be ready for a hands-on interview! Prepare to discuss real-life scenarios where you’ve tackled challenges in customer service or team management. This will demonstrate your ability to handle the fast-paced environment at Premier Inn.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making it easier to land that dream job at Premier Inn.
We think you need these skills to ace Hotel Duty Manager in Poole
Some tips for your application 🫡
Show Off Your Leadership Skills:Make sure to highlight any experience you have in leading teams, whether it's in retail or other roles. We want to see how you've inspired others and created a positive environment!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Duty Manager role at Premier Inn.
Be Personable:We love a friendly vibe! Use a conversational tone in your application to show off your personality. Remember, we’re looking for someone who can deliver outstanding customer experiences.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our dream team!
How to prepare for a job interview at Whitbread Group
✨Know the Hotel Inside Out
Before your interview, make sure you research Premier Inn and the specific Poole Centre location. Familiarise yourself with their values, services, and any recent news. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team. Think about challenges you faced and how you overcame them. Highlighting your ability to inspire and manage others will resonate well with the interviewers.
✨Emphasise Customer Experience
As a Duty Manager, delivering outstanding customer service is key. Be ready to discuss how you've handled difficult situations with customers in the past. Share specific stories that demonstrate your commitment to creating a welcoming environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about the team dynamics, training opportunities, or what success looks like in this role. This shows you're engaged and serious about the position, plus it gives you valuable insights into the company culture.