At a Glance
- Tasks: Lead a high-performing team to ensure smooth hotel operations and exceptional guest experiences.
- Company: Join the Whitbread Group, a leader in hospitality with a focus on teamwork.
- Benefits: Earn up to £13.86 per hour with permanent contract and career growth opportunities.
- Other info: Enjoy a supportive training environment that encourages personal and professional development.
- Why this job: Make a difference in guests' stays while developing your leadership skills.
- Qualifications: Retail management experience and a passion for outstanding customer service.
The predicted salary is between 28800 - 28800 £ per year.
Whitbread Group is seeking a Duty Manager for the Poole Centre (Holes Bay) Premier Inn. This role involves leading a dedicated team to ensure our hotel operations are welcoming and efficient. Ideal candidates will have retail management experience and be passionate about delivering outstanding customer service.
The position offers a pay rate of up to £13.86 per hour, with a contract type of permanent. Candidates can expect a supportive training environment that fosters career growth.
Duty Manager — Lead a High-Performing Hotel Team in Poole employer: Whitbread Group
Whitbread Group is an excellent employer, offering a vibrant work culture at the Poole Centre Premier Inn where teamwork and customer service excellence are at the forefront. With competitive pay and a commitment to employee development, staff can expect comprehensive training and clear pathways for career advancement in a supportive environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager — Lead a High-Performing Hotel Team in Poole
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Whitbread Group on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Duty Manager.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your retail management experience aligns with leading a high-performing hotel team. We want to show them that you’re not just a fit, but the perfect fit!
✨Tip Number 3
Showcase your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers. This will help us demonstrate that you’re all about creating welcoming and efficient operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Duty Manager — Lead a High-Performing Hotel Team in Poole
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love delivering outstanding customer service. Share specific examples from your past experiences that highlight your dedication to making guests feel welcome and valued.
Highlight Your Leadership Skills:As a Duty Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times when you've motivated a team or resolved conflicts to create a positive working environment.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role at Whitbread Group. Mention the specific skills and experiences that align with the job description, especially your retail management background.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Whitbread Group
✨Know the Company Inside Out
Before your interview, take some time to research Whitbread Group and the Premier Inn brand. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so it's crucial to highlight your leadership experience. Prepare specific examples from your past roles where you've successfully managed a team, resolved conflicts, or improved customer service. This will demonstrate your capability to lead a high-performing hotel team.
✨Emphasise Customer Service Excellence
Whitbread values outstanding customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Share anecdotes that illustrate your commitment to creating a welcoming environment and ensuring guest satisfaction. This will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Asking about training opportunities or how success is measured in the Duty Manager position shows that you're serious about your career growth and want to contribute positively to the team.
