At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, meals, and more perks.
- Other info: Fixed term contract with clear career progression opportunities.
- Why this job: Be the friendly face of our hotel and make a real difference.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Receptionist at Plymouth East Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
Pay Rate: Up to £13.06 per hour
Contract Type: Fixed Term Contract (until 01/09/2026) – we don’t do zero hours contracts!
Hours: 36 hours per week
Location: 300 Plymouth Rd, Crabtree, Plymouth PL3 6RW
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Plymouth East Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Receptionist in Plymouth employer: Whitbread Group
At Plymouth East Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on stays and meals, you'll find a rewarding environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Plymouth
✨Tip Number 1
Get to know the hotel! Before your interview, check out Plymouth East Premier Inn online. Familiarise yourself with their services and values so you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest queries or complaints. Role-playing these situations with a friend can help you feel more confident when it comes to showcasing your personality.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and approachable for your interview – it’s all about showing that you’re ready to be the friendly face of the hotel.
✨Tip Number 4
Apply through our website! We’ve made it super easy for you to submit your application directly. Plus, it shows you’re genuinely interested in joining the team at Plymouth East Premier Inn. Let’s get you started on this exciting journey!
We think you need these skills to ace Receptionist in Plymouth
Some tips for your application 🫡
Show Your Personality:As a Receptionist, your fun personality is key! Let it shine through in your application. Use a friendly tone and share a bit about yourself to show us why you’d be a great fit for our team.
Highlight Customer Service Skills:We want to see your customer service skills in action! Make sure to include any relevant experience or examples that demonstrate how you’ve gone above and beyond for guests in the past.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. Mention specific aspects of the role that excite you and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Whitbread Group
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine during the interview. Smile, maintain eye contact, and engage with the interviewer to demonstrate your customer service skills right from the start.
✨Know the Company
Do a bit of homework on Plymouth East Premier Inn and Whitbread. Familiarise yourself with their values, services, and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and ready to be part of their team.
✨Prepare for Common Questions
Think about the types of questions you might be asked, like how you would handle difficult guests or manage busy check-in times. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
