At a Glance
- Tasks: Be the friendly face of our hotel, checking guests in and ensuring a warm atmosphere.
- Company: Join the Whitbread Group at Plymouth East Premier Inn, a leader in hospitality.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, and get a free breakfast!
- Other info: Fixed-term contract until 01/09/2026 with opportunities for growth.
- Why this job: Make guests feel welcome and create memorable experiences every day.
- Qualifications: Great customer service skills and a passion for hospitality.
The predicted salary is between 24000 - 25000 £ per year.
Whitbread Group is looking for a Receptionist at Plymouth East Premier Inn. In this role, you will be the welcoming face of our hotel, using your customer service skills to ensure guests feel at ease. You’ll check guests in, coordinate with housekeeping, and contribute to a friendly atmosphere.
This role offers a fixed-term contract until 01/09/2026, paying up to £13.06 per hour for 36 hours per week, along with benefits such as discounts and a complimentary breakfast when you join.
Guest Experience Host – Receptionist (36h/wk) in Plymouth employer: Whitbread Group
Whitbread Group is an excellent employer, offering a vibrant work culture where your contributions as a Guest Experience Host are truly valued. Located in the heart of Plymouth, you will enjoy competitive pay, flexible hours, and unique benefits like discounts and complimentary meals, all while being part of a supportive team that prioritises employee growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host – Receptionist (36h/wk) in Plymouth
✨Tip Number 1
Make sure to research the company and its values before your interview. Knowing what Whitbread Group stands for will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Receptionist and how you would handle them. Being able to demonstrate your ability to make guests feel at ease will set you apart from other candidates.
✨Tip Number 3
Dress the part! First impressions matter, especially in a role where you'll be the welcoming face of the hotel. Aim for smart-casual attire that reflects the friendly yet professional vibe of Premier Inn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to contribute to an amazing guest experience.
We think you need these skills to ace Guest Experience Host – Receptionist (36h/wk) in Plymouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can create a welcoming atmosphere for our guests.
Tailor Your Application:Make sure to tailor your application specifically for the Guest Experience Host role. Highlight any relevant experience you have in hospitality or customer service, and connect it back to what we’re looking for at Whitbread Group.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Whitbread Group
✨Know the Company
Before your interview, take some time to research Whitbread Group and the Premier Inn brand. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Host, your customer service skills are crucial. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create a welcoming atmosphere and handle challenges effectively.
✨Practice Common Interview Questions
Think about common questions you might be asked, such as how you would handle a difficult guest or what you think makes a great hotel experience. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in a hospitality role. Dress smartly and professionally for your interview to reflect the welcoming image of the Premier Inn. This shows that you take the opportunity seriously and understand the importance of presentation in the industry.
