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- Tasks: Lead a dynamic team to deliver outstanding guest experiences and manage hotel operations.
- Company: Join Whitbread Group at Premier Inn, a leader in hospitality.
- Benefits: Enjoy competitive pay, discounts, pension schemes, and career growth opportunities.
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Previous leadership experience and a passion for customer service.
- Other info: Fixed-term contract with 40 hours per week in a vibrant city centre location.
The predicted salary is between 29800 - 29800 £ per year.
Whitbread Group is looking for a Duty Manager for the Premier Inn located in Oxford City Centre (Westgate). In this role, you will leverage your leadership experience to manage a high-performing team, ensuring exceptional customer experiences and hotel operations success.
You will receive comprehensive training, with opportunities for career growth and generous employee benefits, including discounts and pension schemes.
This position offers a pay rate of up to £14.36 per hour with a fixed-term contract of 40 hours per week.
Oxford City Centre Duty Manager | Guest Experience & Growth employer: Whitbread Group
Contact Detail:
Whitbread Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oxford City Centre Duty Manager | Guest Experience & Growth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Whitbread Group on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to guest experience and team management. We want to show that we can lead a high-performing team and create exceptional customer experiences.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Let’s make sure we look sharp and professional when we walk into that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Oxford City Centre Duty Manager | Guest Experience & Growth
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've managed teams in the past and how you can bring that expertise to our Duty Manager role.
Focus on Customer Experience: Since this role is all about guest experience, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments that made a difference!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. We appreciate when candidates show they’ve done their homework on us and the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Whitbread Group
✨Know the Company Inside Out
Before your interview, make sure you research Whitbread Group and Premier Inn thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can motivate others and ensure exceptional customer experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle guest complaints. Think of specific scenarios where you've turned a negative experience into a positive one. This will showcase your ability to maintain high standards in hotel operations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.