At a Glance
- Tasks: Ensure guest safety and provide top-notch customer service during the night.
- Company: Join the Whitbread Group at Premier Inn, a leader in hospitality.
- Benefits: Earn up to £13.66 per hour, enjoy discounts, and free breakfast for two.
- Other info: Permanent contract with flexible hours and great training opportunities.
- Why this job: Be part of a team that makes guests feel safe and welcome overnight.
- Qualifications: No specific qualifications needed, just a passion for customer service.
The predicted salary is between 20000 - 25000 € per year.
Whitbread Group is hiring a Nights Team Member for the Chichester Premier Inn. In this role, you'll ensure the safety of our overnight guests and provide exceptional customer service to help them rest easy.
This position offers a pay rate of up to £13.66 per hour for 16 hours a week on a permanent contract.
Join us to enjoy benefits like:
- Training
- A Whitbread Benefits card for discounts
- Complimentary breakfast for two upon joining
Overnight Team Member – Hotel Guest Care employer: Whitbread Group
Whitbread Group is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. Located in the picturesque Chichester, our Nights Team Members enjoy competitive pay, comprehensive training, and unique benefits such as a Whitbread Benefits card for discounts and complimentary breakfast for two, making it a rewarding place to work for those seeking meaningful employment in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Team Member – Hotel Guest Care
✨Tip Number 1
Make sure to research the company before your interview. Knowing about Whitbread Group and their values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and safety. Think about how you would handle different scenarios as a Nights Team Member, so you can demonstrate your problem-solving skills.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, and looking professional will show that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Overnight Team Member – Hotel Guest Care
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of warmth and friendliness can go a long way in the hospitality industry.
Tailor Your Application:Make sure to customise your application for the Overnight Team Member role. Highlight any relevant experience in customer service or hospitality, and mention why you’re excited about working with us at Whitbread Group.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with our guests!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and benefits right there, making it super easy for you.
How to prepare for a job interview at Whitbread Group
✨Know the Company
Before your interview, take some time to research Whitbread Group and the Premier Inn brand. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Customer Service Skills
As an Overnight Team Member, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your ability to ensure guests feel safe and comfortable during their stay.
✨Showcase Your Flexibility
Working overnight requires a unique set of skills and adaptability. Be ready to discuss your availability and any previous experience working night shifts or in similar roles. Emphasise your ability to handle unexpected situations calmly and efficiently.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or training opportunities. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
