At a Glance
- Tasks: Ensure guest safety overnight and deliver top-notch customer service.
- Company: Join the UK's leading hospitality business, Whitbread Group.
- Benefits: Earn up to £13.66 per hour, enjoy discounts, and a company pension.
- Other info: Permanent contract with 21 hours weekly and complimentary breakfast on joining.
- Why this job: No experience needed; perfect for students seeking flexible hours and training.
- Qualifications: A passion for customer service and a willingness to learn.
The predicted salary is between 28000 - 29000 € per year.
Whitbread Group in Blackpool is looking for a Nights Team Member at Premier Inn. You will ensure guest safety overnight and provide excellent customer service. This role requires no prior experience and offers a permanent contract with a pay rate up to £13.66 per hour for 21 hours weekly.
The position provides training, benefits including discounts, a company pension, and a complimentary breakfast upon joining. A great opportunity in the UK's leading hospitality business.
Overnight Guest Care Specialist – Permanent 21h/wk employer: Whitbread Group
Whitbread Group is an exceptional employer, offering a supportive work culture where every team member is valued. Located in Blackpool, the role of Overnight Guest Care Specialist provides not only competitive pay and comprehensive training but also unique benefits such as discounts and a complimentary breakfast, ensuring a rewarding experience for all employees. With a focus on personal growth and development, this position is perfect for those seeking meaningful employment in the UK's leading hospitality business.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Guest Care Specialist – Permanent 21h/wk
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might have insider info on openings at places like Premier Inn or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you’d handle guest situations or provide excellent service. We want you to shine and show them you’re the perfect fit for the Nights Team!
✨Tip Number 3
Dress the part! Even if it’s an overnight role, showing up smartly dressed can make a great first impression. It shows you care about the opportunity and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of resources to help you nail that interview and land the job!
We think you need these skills to ace Overnight Guest Care Specialist – Permanent 21h/wk
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Overnight Guest Care Specialist role. Highlight any relevant skills or experiences that align with ensuring guest safety and providing excellent customer service. We love seeing how you connect your background to our needs!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it’s super simple to navigate!
How to prepare for a job interview at Whitbread Group
✨Know the Company
Before your interview, take some time to research Whitbread Group and Premier Inn. Understand their values, mission, and what makes them a leader in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Customer Service Skills
Even though no prior experience is required, think about any situations where you've provided excellent customer service, whether in a job or in everyday life. Be ready to share these examples during the interview to demonstrate your ability to ensure guest safety and satisfaction.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, training opportunities, and the team culture. This shows that you’re engaged and eager to learn more about how you can contribute to the overnight team at Premier Inn.
✨Practice Common Interview Questions
While the role may not require experience, you should still be prepared for common interview questions. Practice responses to questions like 'How would you handle a difficult guest?' or 'What does teamwork mean to you?' This will help you feel more confident and articulate during the actual interview.
