At a Glance
- Tasks: Ensure guest safety and comfort while providing top-notch customer service during the night.
- Company: Join the Whitbread Group at the London Eltham Premier Inn, a leader in hospitality.
- Benefits: Earn up to £14.16 per hour, enjoy discounts, and get a free breakfast on joining.
- Other info: Perfect for high school and college students looking for night shifts.
- Why this job: Kickstart your career in hospitality with immediate start and flexible hours.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 29500 - 29500 € per year.
Join the Whitbread Group as a Nights Team Member at the London Eltham Premier Inn. You will ensure the safety and comfort of overnight guests, providing excellent customer service and problem-solving skills. This role is perfect for those looking to start a career in the hospitality industry, with immediate start available.
Enjoy a pay rate of up to £14.16 per hour for a 14-hour workweek, along with a range of employee benefits including discounts and a complimentary breakfast upon joining.
Overnight Guest Care Specialist (Nights) employer: Whitbread Group
Whitbread Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. As a Nights Team Member at the London Eltham Premier Inn, you will benefit from competitive pay, flexible hours, and a range of perks including discounts and complimentary meals, making it an ideal starting point for a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Guest Care Specialist (Nights)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might have insider info on openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role of an Overnight Guest Care Specialist and be ready to share examples of your problem-solving abilities.
✨Tip Number 3
Show your enthusiasm for the hospitality industry! When you apply through our website, make sure to highlight why you’re excited about working at Premier Inn and how you can contribute to guest comfort.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates and shows that you’re genuinely interested in the position.
We think you need these skills to ace Overnight Guest Care Specialist (Nights)
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us know why you're excited about working in the hospitality industry. Share any relevant experiences or skills that highlight your customer service abilities and problem-solving skills.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Nights Team Member role. Highlight your strengths that align with ensuring guest safety and comfort, and don’t forget to mention your availability for night shifts!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Whitbread Group
✨Know the Company
Before your interview, take some time to research the Whitbread Group and the Premier Inn brand. Understanding their values, mission, and what they stand for will help you align your answers with their expectations and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As an Overnight Guest Care Specialist, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will demonstrate your problem-solving skills and ability to ensure guest comfort.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a difficult guest or what you would do in an emergency situation. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress Appropriately
Even though the role is in hospitality, first impressions matter! Dress smartly for your interview to convey professionalism. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.