At a Glance
- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join the welcoming team at Premier Inn in Newcastle City Centre.
- Benefits: Enjoy competitive pay, discounts, and a clear career path.
- Other info: Permanent contract with 32 hours a week and immediate start available.
- Why this job: Make a real impact in hospitality while developing your management skills.
- Qualifications: Experience in leadership roles, especially in retail or customer service.
The predicted salary is between 29000 - 30000 € per year.
Come and be a Duty Manager at Newcastle City Centre (Millennium Bridge) Premier Inn. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
PAY RATE: Up to £13.86 per hour (day shift)
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 32 hours a week
LOCATION: City Rd, Newcastle upon Tyne NE1 2AN
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at Newcastle City Centre (Millennium Bridge) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Hotel Duty Manager in Newcastle upon Tyne employer: Whitbread Group
At Premier Inn Newcastle City Centre (Millennium Bridge), we pride ourselves on being an exceptional employer that values our team members and their growth. With a strong focus on training and support, we offer clear career progression opportunities, alongside fantastic benefits such as discounts on accommodation and meals, a company pension scheme, and a welcoming work culture that prioritises employee well-being. Join us to lead a dedicated team in delivering outstanding customer experiences in a vibrant city location.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Duty Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Premier Inn and their values, and think about how your leadership experience aligns with their mission. Practise common interview questions and be ready to showcase your skills in delivering outstanding customer experiences.
✨Tip Number 3
Show off your personality! When you meet potential employers, let your passion for hospitality shine through. Share stories from your past roles that highlight your ability to inspire teams and create memorable guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Premier Inn family. Let’s get you that Duty Manager position!
We think you need these skills to ace Hotel Duty Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Leadership Skills:Make sure to highlight any experience you have in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere!
Tailor Your Application:Don’t just send the same CV everywhere! Customise your application to reflect the skills and experiences that match the Duty Manager role. We love seeing how you connect your background to what we do at Premier Inn.
Be Personable:Remember, we’re all about outstanding customer experience! Use your application to showcase your personality and how you can bring warmth and friendliness to our team and guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you started on this exciting journey with us at Premier Inn!
How to prepare for a job interview at Whitbread Group
✨Know the Hotel Inside Out
Before your interview, make sure you research the Newcastle City Centre (Millennium Bridge) Premier Inn thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Leadership Skills
As a Duty Manager, your leadership experience is crucial. Prepare specific examples from your past roles where you successfully led a team or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to inspire and manage others.
✨Emphasise Customer Experience
Customer service is at the heart of this role. Be ready to discuss how you've previously enhanced customer experiences in your past jobs. Think of situations where you went above and beyond for guests or customers, and be prepared to share these stories during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows that you’re not just interested in the job, but also in contributing positively to the team and the hotel’s success.
