At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Newcastle Airport Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Enjoy perks like 60% off hotel stays and savings on everyday expenses.
- Why this job: No experience needed; immediate start with clear career progression opportunities.
- Qualifications: A fun personality and passion for customer service.
The predicted salary is between 27000 - 28000 € per year.
Come and be a Front of House Team Member at Newcastle Airport Premier Inn. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Pay Rate: Up to £13.06 per hour
Contract Type: Fixed Term – until 01/10/2026
Hours: 16 hours per week
Location: Newcastle Airport, Prestwick, Newcastle Upon Tyne, NE20 9DB
Why you’ll love it here:
- Training and support: We have a warm welcome and a simple administration system to make your job easier from the start, plus opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Newcastle Airport Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Newcastle upon Tyne employer: Whitbread Group
Join the Newcastle Airport Premier Inn team, where a vibrant work culture and a commitment to employee growth make us an exceptional employer. With comprehensive training, generous discounts, and a clear career path, we ensure that every team member feels valued and supported while enjoying the perks of working in one of the UK's leading hospitality businesses.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor - Team Member in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Newcastle Airport Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! Even though it’s a casual environment, looking smart and presentable can make a great first impression. It shows that you care about the opportunity and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and get you in for an interview sooner rather than later!
We think you need these skills to ace Ground Floor - Team Member in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experiences, even if they’re not directly in hospitality. We love seeing how your unique background can bring something special to our team!
Keep It Simple and Clear:We appreciate a straightforward application. Use clear language and keep your sentences concise. This makes it easier for us to see why you’d be a great fit for the team at Newcastle Airport Premier Inn.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Whitbread Group
✨Show Off Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine during the interview. Smile, engage with the interviewer, and show them that you’re excited about the role.
✨Know the Company
Do a bit of homework on Newcastle Airport Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show your genuine interest.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare some examples of how you would handle situations like a guest complaint or a busy check-in period. This will demonstrate your problem-solving skills and readiness for the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows that you’re engaged and eager to learn more about the position.
