At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Permanent contract with 30 hours per week and great team support.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Fun personality and a passion for customer service.
The predicted salary is between 27100 - 27100 € per year.
Come and be a Front of House Team Member at Premier Inn in Newbury Town Centre South (A3339). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
PAY RATE Up to £13.06 per hour
CONTRACT TYPE Permanent – we don’t do zero hours contracts!
HOURS 30 hours per week
LOCATION Pinchington Lane, Newbury, Berkshire RG14 7HL
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Premier Inn Newbury Town Centre South (A3339) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Newbury employer: Whitbread Group
At Premier Inn Newbury Town Centre South, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you can thrive in your role while enjoying fantastic benefits like discounts on accommodation and meals, as well as a complimentary breakfast when you join. Experience the joy of working in a friendly environment where your customer service skills are celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Newbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Show off your personality! As a Ground Floor Team Member, being friendly and approachable is key. Don’t be afraid to let your fun side shine through in your interactions with the team and during the interview.
✨Tip Number 3
Practice makes perfect! Think about common interview questions and rehearse your answers. This will help you feel more confident and ready to impress when it’s time to meet the hiring team.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to apply directly. So, don’t hesitate – get your application in!
We think you need these skills to ace Ground Floor Team Member in Newbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d fit in with our friendly team.
Highlight Customer Service Skills:Make sure to mention any customer service experience you have, even if it’s informal. We love seeing how you’ve made someone’s day better, whether it was serving a meal or just being a friendly face.
Keep It Simple and Clear:We appreciate straightforward applications. Use clear language and keep your sentences concise. This helps us get to know you quickly and easily!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Whitbread Group
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can connect with guests, so don’t be afraid to show your enthusiasm for customer service.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Prepare your answers in advance, using examples from any past experiences, even if they’re not directly related to hospitality.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to show your interest in the role and the company. Ask about training opportunities or what a typical day looks like for a Front of House Team Member. It shows you’re keen and ready to jump in!
