At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.06 per hour with amazing discounts and perks.
- Other info: Enjoy a complimentary breakfast and great employee discounts.
- Why this job: Kickstart your career in hospitality with training and clear progression.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Receptionist at Liverpool Rainhill Premier Inn. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them rest easy from the moment you check them in – a warm smile or join the housekeeping team to get rooms perfect.
Pay Rate: Up to £13.06 per hour
Contract Type: Fixed Term Contract (until 01/10/2026) – we don’t do zero hours contracts!
Hours: 24 hours per week
Location: 804 Warrington Rd, Rainhill, Prescot L35 6PE
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Liverpool Rainhill Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member in Liverpool employer: Whitbread Group
At Liverpool Rainhill Premier Inn, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you’ll feel empowered to thrive in your role. Enjoy fantastic benefits including generous discounts, a complimentary breakfast upon joining, and a commitment to work-life balance with fixed-term contracts.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Liverpool
✨Tip Number 1
Get to know the hotel! Before your interview, check out Liverpool Rainhill Premier Inn online. Familiarise yourself with their services and values so you can show off your enthusiasm and knowledge during the chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest queries or complaints. Role-play with a friend or family member to boost your confidence and show how friendly and helpful you can be.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Wear something smart-casual that reflects your personality but also shows you mean business. A warm smile goes a long way too!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out from the crowd.
We think you need these skills to ace Reception Team Member in Liverpool
Some tips for your application 🫡
Show Your Personality:As a Reception Team Member, your personality is key! Let your fun and friendly side shine through in your application. We want to see how you can bring warmth and a smile to our guests right from the start.
Highlight Customer Service Skills:Make sure to emphasise any previous customer service experience you have. We love candidates who can demonstrate their ability to make guests feel welcome and comfortable, so share those stories!
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Whitbread Group
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, be approachable, and engage with the interviewer as if they were a guest checking in.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and ready to be part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a receptionist. Prepare examples of how you would handle difficult guests or ensure a smooth check-in process. This will demonstrate your problem-solving skills and commitment to excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
