At a Glance
- Tasks: Welcome guests, serve meals, and make cocktails in a fun environment.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, free breakfast, and discounts on shopping.
- Other info: Fixed term contract with clear career progression and supportive training.
- Why this job: No experience needed; start your career in hospitality with immediate opportunities.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 13 - 13 £ per hour.
Come and be a Front of House Team Member at Liverpool City Centre (Liverpool One) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
Pay Rate: Up to £13.06 per hour
Contract Type: Fixed Term Contract until 01/10/2026
Hours: 15 hours per week
Location: 48 Hanover St, Liverpool, L1 4AF
Benefits:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
Responsibilities:
Join our team at Liverpool City Centre (Liverpool One) Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread. You will welcome guests, make cocktails, serve meals, and coordinate with the housekeeping team to ensure rooms are prepared for guests.
Ground Floor Team Member in Liverpool employer: Whitbread Group
Join the vibrant team at Liverpool City Centre (Liverpool One) Premier Inn, where your friendly personality and customer service skills will shine. With a supportive work culture, comprehensive training, and clear career progression opportunities, you'll thrive in a role that offers not just a job, but a pathway to growth within the UK's leading hospitality business. Enjoy fantastic benefits including discounts on accommodation and meals, a complimentary breakfast upon joining, and a chance to be part of a dynamic team in the heart of Liverpool.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Premier Inn's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think about how you can make guests feel welcome. Role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you care about the role and respect the company.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re proactive and keen to join the team at Liverpool City Centre (Liverpool One) Premier Inn.
We think you need these skills to ace Ground Floor Team Member in Liverpool
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d fit in with our friendly team.
Highlight Customer Service Skills:Make sure to mention any customer service experience you have, even if it’s informal. We love seeing how you’ve made someone’s day better, whether it was serving a meal or just being a friendly face.
Keep It Simple and Clear:We appreciate straightforward applications. Use clear language and keep your sentences concise. This helps us get to know you quickly and easily!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Whitbread Group
✨Show Off Your Personality
As a Ground Floor Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest in the role and help you connect your answers to their mission.
✨Prepare for Role-Specific Questions
Think about the responsibilities listed in the job description. Prepare examples of how you've handled similar tasks, like serving food or working as part of a team. Even if you don’t have direct experience, think of transferable skills from other jobs or situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Front of House Team Member. This shows you're engaged and eager to learn more about the role and the company.
