Hotel Restaurant Guest Service Champion (25h) in Hounslow

Hotel Restaurant Guest Service Champion (25h) in Hounslow

Hounslow Part-Time 28000 - 30000 £ / year (est.) No working from home possible
Whitbread Group

At a Glance

  • Tasks: Welcome guests and create memorable dining experiences at our hotel restaurant.
  • Company: Join the Whitbread Group, a leading hospitality company.
  • Benefits: Earn up to £13.56 per hour with guaranteed hours and great perks.
  • Other info: Enjoy discounts on stays and meals, plus a pension scheme.
  • Why this job: No experience needed; receive training and support from day one.
  • Qualifications: A friendly attitude and a passion for customer service.

The predicted salary is between 28000 - 30000 £ per year.

Whitbread Group is looking for a Hotel Restaurant Team Member at their London Heathrow Airport T2 & T3 (Bath Road) Premier Inn. This role offers up to 25 guaranteed hours per week and a pay rate of up to £13.56 per hour.

As part of the team, you'll welcome guests and ensure they have a memorable dining experience. No prior experience is necessary, and you will receive training and support from day one.

Enjoy benefits like a discount card for Premier Inn stays and meals, as well as a company pension scheme.

Hotel Restaurant Guest Service Champion (25h) in Hounslow employer: Whitbread Group

Whitbread Group is an excellent employer, offering a supportive work culture where every team member is valued and encouraged to grow. Located at London Heathrow Airport, this role provides flexible hours, competitive pay, and unique benefits such as discounts on stays and meals, making it an ideal place for those seeking meaningful employment in the hospitality sector.

Whitbread Group

Contact Details:

Whitbread Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Restaurant Guest Service Champion (25h) in Hounslow

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Whitbread Group and their values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.

Tip Number 2

Practice your people skills! Since this role is all about guest service, think of some scenarios where you can demonstrate how you'd handle different situations with guests. Role-playing with a friend can really help you feel more confident.

Tip Number 3

Dress to impress! Even if the job doesn’t require formal attire, showing up looking smart and presentable can make a great first impression. It shows that you care about the opportunity and respect the interview process.

Tip Number 4

Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and helps us keep track of all the amazing candidates like you!

We think you need these skills to ace Hotel Restaurant Guest Service Champion (25h) in Hounslow

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Adaptability
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to making guests' experiences memorable.

Tailor Your Application:Make sure to tailor your application specifically for the Hotel Restaurant Team Member position. Highlight any relevant skills or experiences, even if they’re not directly related to hospitality. We love seeing how your unique background can add value to our team!

Keep It Clear and Concise:While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use simple language and avoid jargon to ensure we can easily understand your qualifications and passion for the role.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. This way, you’ll have access to all the information about the role and can easily submit your application. Plus, it shows us you’re keen to join the Whitbread family!

How to prepare for a job interview at Whitbread Group

Know the Company

Before your interview, take some time to research Whitbread Group and their Premier Inn brand. Understanding their values and what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.

Show Your People Skills

As a Hotel Restaurant Guest Service Champion, you'll be interacting with guests regularly. During the interview, highlight any experiences where you've provided excellent customer service or worked in a team. Use specific examples to demonstrate your ability to create memorable experiences for guests.

Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or what a typical day looks like. Asking insightful questions shows that you're engaged and eager to learn more about the role and the company.

Dress the Part

Even though this role may not require formal attire, it's important to present yourself well. Dress smartly and maintain a neat appearance to make a good first impression. It shows that you respect the opportunity and are serious about the position.