Hotel - Duty Manager

Hotel - Duty Manager

Full-Time 27 - 29 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
  • Company: Join Premier Inn, a leading hotel brand in Edinburgh City Centre.
  • Benefits: Enjoy competitive pay, discounts, and a clear career path.
  • Why this job: Make a real impact in hospitality while developing your management skills.
  • Qualifications: Experience in leadership roles, preferably in retail or customer service.
  • Other info: Immediate start with permanent contract and supportive training.

The predicted salary is between 27 - 29 £ per hour.

Come and be a Duty Manager at Premier Inn in Edinburgh City Centre (York Place). Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

  • PAY RATE: Up to £13.86 per hour
  • CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
  • HOURS: 37.5 hours a week
  • LOCATION: 44 York Pl, Edinburgh EH1 3HU

Why you’ll love it here:

  • Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Edinburgh City Centre (York Place) as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

Hotel - Duty Manager employer: Whitbread Group

At Premier Inn in Edinburgh City Centre, we pride ourselves on being an excellent employer that values leadership and customer service. With a strong focus on employee growth, we offer comprehensive training, a clear career path, and a range of benefits including discounts on accommodation and meals, making it a rewarding place to work. Join our dedicated team and enjoy a supportive work culture where your contributions are recognised and celebrated.
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Contact Detail:

Whitbread Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel - Duty Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at Premier Inn. A friendly chat can sometimes lead to opportunities that aren’t even advertised!

✨Tip Number 2

Prepare for the interview by researching Premier Inn’s values and culture. We want to see how you can fit into our team and contribute to our mission of delivering outstanding customer experiences.

✨Tip Number 3

Showcase your leadership skills during the interview. Share specific examples from your past roles where you’ve successfully led a team or improved customer satisfaction. We love hearing about real-life experiences!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Premier Inn.

We think you need these skills to ace Hotel - Duty Manager

Leadership Skills
Customer Service Skills
Communication Skills
Organisational Skills
Health & Safety Management
Team Management
Problem-Solving Skills
Experience in Retail Management

Some tips for your application 🫡

Show Your Leadership Skills: Make sure to highlight your experience in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere.

Tailor Your Application: Don’t just send the same CV everywhere! Tailor your application to reflect the specific skills and experiences that match the Duty Manager role at Premier Inn. We love seeing genuine interest!

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate!

How to prepare for a job interview at Whitbread Group

✨Know the Company Inside Out

Before your interview, take some time to research Premier Inn and its values. Understand their commitment to customer experience and how they support their staff. This knowledge will help you align your answers with what they’re looking for.

✨Showcase Your Leadership Skills

Prepare specific examples from your past experiences where you successfully led a team. Highlight situations where you inspired others or improved team performance. This will demonstrate that you have the relevant skills for the Duty Manager role.

✨Emphasise Customer Experience

Since this role is all about delivering outstanding customer service, be ready to discuss how you've handled customer complaints or enhanced guest experiences in previous jobs. Use real-life scenarios to illustrate your approach.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Hotel - Duty Manager
Whitbread Group
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