At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests feel at home.
- Company: Join Whitbread Group at Premier Inn, a leader in hospitality.
- Benefits: Earn up to £13.56 per hour with discounts on stays and meals.
- Other info: Fixed-term role with 24 hours of work per week.
- Why this job: Perfect for those who love customer service and creating memorable experiences.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 28200 - 28200 £ per year.
Whitbread Group is hiring a Reception Team Member at Premier Inn in Edinburgh (South Queensferry). You will be the welcoming face of the hotel, utilizing your customer service skills to ensure guests feel comfortable from their arrival.
This fixed-term position offers a pay rate of up to £13.56 per hour with 24 hours of work per week. Enjoy a range of benefits including discounts on stays and meals.
Guest-Focused Receptionist – Breakfast On Us (Edinburgh) employer: Whitbread Group
Whitbread Group is an excellent employer, offering a vibrant work culture where team members are valued and supported. As a Reception Team Member at Premier Inn in Edinburgh, you will enjoy competitive pay, flexible hours, and a variety of benefits including discounts on stays and meals, all while being part of a friendly team dedicated to providing exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused Receptionist – Breakfast On Us (Edinburgh)
✨Tip Number 1
Make sure to research Premier Inn and the Whitbread Group before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest-focused culture.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations with guests. This will not only boost your confidence but also demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in a hospitality role. Make sure you look smart and professional when you walk into that interview – it shows you care about the position and the guests you'll be serving.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in our guests' experiences.
We think you need these skills to ace Guest-Focused Receptionist – Breakfast On Us (Edinburgh)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can make guests feel welcome.
Tailor Your CV:Make sure to tailor your CV to highlight your customer service skills. We’re looking for someone who can create a comfortable atmosphere for our guests, so emphasise any relevant experience you have in hospitality or similar roles.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Reception Team Member position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Premier Inn in Edinburgh.
How to prepare for a job interview at Whitbread Group
✨Know the Company
Before your interview, take some time to research Whitbread Group and Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Reception Team Member, your customer service skills are crucial. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create a welcoming atmosphere for guests.
✨Practice Common Interview Questions
Anticipate common interview questions related to the role, such as how you would handle a guest complaint or what you think is important in providing excellent service. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presenting yourself well in the hospitality industry.
