At a Glance
- Tasks: Welcome guests and provide top-notch customer service in a fun environment.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £14.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed-term contract with 30 hours per week and great perks.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A friendly personality and a passion for customer service.
The predicted salary is between 29 - 30 € per hour.
Come and be a Ground Floor Team Member at London County Hall Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
Pay Rate: Up to £14.56 per hour
Contract Type: Fixed Term Contract (until 01/09/2026) – we don’t do zero hours contracts!
Hours: 30 hours per week
Location: County Hall, Belvedere Rd, London SE1 7PB
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start plus the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at London County Hall Premier Inn as a Ground Floor Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member employer: Whitbread Group
At London County Hall Premier Inn, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you can thrive in your role while enjoying fantastic benefits like discounts on accommodation and meals, as well as a complimentary breakfast upon joining. Located in the heart of London, you'll be part of a vibrant team dedicated to providing exceptional customer service in a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking smart and presentable can make a great first impression. It shows that you care about the opportunity and respect the team.
✨Tip Number 4
Apply through our website! We’ve made it super easy for you to apply directly, so don’t miss out on the chance to join us at London County Hall Premier Inn. Plus, it’ll keep everything organised and straightforward for you!
We think you need these skills to ace Ground Floor Team Member
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experiences, even if they’re not directly related, and explain how they’ve prepared you for this position with us at Premier Inn.
Keep It Simple and Clear:We appreciate straightforward applications. Keep your language clear and concise, and avoid jargon. This makes it easier for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there.
How to prepare for a job interview at Whitbread Group
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so showing your friendly nature will definitely make a positive impression.
✨Know the Company
Do a bit of homework on Whitbread and Premier Inn before your interview. Understanding their values and what they stand for will help you align your answers with their expectations. Plus, it shows that you're genuinely interested in being part of their team!
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think of times when you've provided great customer service in other roles or situations. Be ready to share these examples, as they’ll demonstrate your ability to connect with guests and handle various situations with ease.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about training opportunities, team dynamics, or what a typical day looks like. It shows that you’re engaged and eager to learn more about the role and the company culture.
