At a Glance
- Tasks: Welcome guests and provide exceptional service throughout their stay.
- Company: Join the Whitbread Group at Premier Inn, a leader in hospitality.
- Benefits: Earn up to £14.56 per hour with great employee perks.
- Other info: Immediate start available with a fixed-term contract.
- Why this job: Be the friendly face of the hotel and create memorable experiences.
- Qualifications: No experience needed; just bring your enthusiasm and passion for service.
The predicted salary is between 14 - 14 € per hour.
Whitbread Group is hiring a Ground Floor Team Member at London County Hall Premier Inn. In this role, you'll be the friendly face of the hotel, welcoming guests and providing top-notch customer service from check-in through their stay.
With an immediate start, no experience is needed. You'll assist with various tasks, including making cocktails and serving meals. The position offers a fixed-term contract with a competitive pay rate of up to £14.56 per hour, along with various employee benefits.
Ground Floor Guest Experience Associate – London employer: Whitbread Group
Whitbread Group is an excellent employer, offering a vibrant work culture where every team member plays a crucial role in creating memorable guest experiences. Located at the iconic London County Hall, employees benefit from competitive pay, flexible working hours, and opportunities for personal growth within the hospitality industry, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Guest Experience Associate – London
✨Tip Number 1
Be yourself! When you walk into that interview, let your personality shine. The Whitbread Group is looking for someone who can connect with guests, so show them your friendly side and how you can make their experience memorable.
✨Tip Number 2
Do your homework! Familiarise yourself with the Premier Inn brand and what they stand for. Knowing a bit about their values and services will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! If you're nervous about the interview, try rehearsing common questions with a friend or in front of the mirror. This will help you feel more confident and ready to tackle any question that comes your way.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs like this one. Plus, it shows you're tech-savvy and ready to embrace the digital age, which is a big plus in today's job market.
We think you need these skills to ace Ground Floor Guest Experience Associate – London
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Ground Floor Guest Experience Associate role. Mention any relevant customer service experience or your passion for hospitality!
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point, focusing on the key details that showcase why you’d be an awesome addition to our team at Premier Inn.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at Whitbread Group.
How to prepare for a job interview at Whitbread Group
✨Show Your Friendly Side
As a Ground Floor Guest Experience Associate, your personality is key! Make sure to showcase your friendly and approachable nature during the interview. Practice a warm greeting and maintain eye contact to convey your enthusiasm for customer service.
✨Know the Basics of Hospitality
Even if you don’t have prior experience, it’s helpful to familiarise yourself with basic hospitality concepts. Research common guest queries and how to handle them. This will show that you’re proactive and ready to learn on the job.
✨Be Ready to Talk About Teamwork
This role involves working closely with others, so be prepared to discuss your teamwork skills. Think of examples from school or previous jobs where you collaborated effectively. Highlighting your ability to work well in a team will impress the interviewers.
✨Ask Questions About the Role
At the end of the interview, don’t hesitate to ask questions about the position or the hotel. This shows your genuine interest in the role and helps you understand what’s expected. You might ask about the training process or what a typical day looks like.
