At a Glance
- Tasks: Ensure overnight guests are safe and comfortable while providing excellent customer service.
- Company: Join the Whitbread Group at Premier Inn in Glasgow City Centre.
- Benefits: Earn up to £13.66 per hour, enjoy training support and restaurant discounts.
- Other info: Fixed-term contract until 01/09/2026, offering 30 hours a week.
- Why this job: Make a difference in guests' experiences while working in a vibrant city.
- Qualifications: Must be over 18 with a calm demeanor and strong customer service skills.
The predicted salary is between 28400 - 28400 £ per year.
Whitbread Group is seeking a Nights Team Member for their Premier Inn in Glasgow City Centre (St Enoch Square). You'll ensure our overnight guests are safe and comfortable, utilizing your customer service skills to provide an excellent experience.
This position offers up to £13.66 per hour with a fixed-term contract until 01/09/2026, comprising 30 hours a week. Ideal candidates will have a calm demeanor and be over 18.
Enjoy benefits such as:
- Training support
- Discounts at restaurants
- Complimentary breakfast for two upon joining
Overnight Guest Care & Safety Team Member – Glasgow employer: Whitbread Group
Whitbread Group is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. Located in the vibrant Glasgow City Centre, employees benefit from competitive pay, comprehensive training support, and unique perks such as discounts at restaurants and complimentary breakfasts, making it a rewarding place to work for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Guest Care & Safety Team Member – Glasgow
✨Tip Number 1
Make sure to research Whitbread Group and Premier Inn before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest concerns or ensure their comfort during the night. Being able to demonstrate your calm demeanour in these situations will set you apart.
✨Tip Number 3
Dress smartly for your interview. First impressions matter, especially in a customer-facing role. Show that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Overnight Guest Care & Safety Team Member – Glasgow
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your customer service experience. We want to see how you've made guests feel safe and comfortable in the past, so share specific examples that showcase your skills!
Keep It Calm and Collected:Since the role requires a calm demeanor, reflect this in your written application. Use a friendly yet professional tone, and avoid any overly casual language. We appreciate a clear and composed approach!
Tailor Your Application:Make sure to tailor your application specifically for the Overnight Guest Care & Safety Team Member position. Mention why you’re excited about working at Premier Inn and how you can contribute to our team. We love seeing genuine enthusiasm!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Whitbread Group
✨Know the Company
Before your interview, take some time to research Whitbread Group and their Premier Inn brand. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Nights Team Member, you'll be interacting with guests who may need assistance during their stay. Prepare examples from your past experiences where you've provided excellent customer service, especially in challenging situations. This will demonstrate your ability to handle the role effectively.
✨Emphasise Your Calm Demeanour
Given the nature of overnight shifts, it's crucial to convey that you can maintain a calm and composed attitude, even under pressure. Think of scenarios where you've had to stay cool in stressful situations and be ready to share those stories during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
