At a Glance
- Tasks: Welcome guests, serve meals, and ensure rooms are perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.56 per hour, discounts on stays and meals.
- Other info: Enjoy great discounts on tech, holidays, and more!
- Why this job: Immediate start with no experience needed; fun and friendly environment.
- Qualifications: A positive attitude and a willingness to learn.
The predicted salary is between 27 - 28 £ per hour.
Come and be a Front of House Team Member at Premier Inn in Fort William. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
- Pay Rate: Up to £13.56 per hour
- Contract Type: Permanent
- Hours: 30 hours per week
- Location: Fort William PH33 6AN
Why you’ll love it here:
- Training and support: We've got the super user-friendly equipment that will make your life easier from the start and the warm welcome we’re known for. If you want more, we’ve also got the career path for you!
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and share saving schemes: Easy planning for the future.
- Discounts: Get money off FitBit, My Protein, Costco card, money off holidays, phone contracts and tech, supermarkets, and a whole host more.
- Our bed in your home: Enjoy a large employee discount on our beds and bedding so you can rest easy in your own home.
What you’ll do:
Join our team at Premier Inn Fort William as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread. We are looking for someone with a fun, friendly attitude and a willingness to learn.
Ground Floor Team Member in Fort William employer: Whitbread Group
At Premier Inn Fort William, we pride ourselves on creating a welcoming and supportive work environment where every team member can thrive. With comprehensive training, generous employee discounts, and clear career progression opportunities, we ensure that our Front of House Team Members not only enjoy their roles but also have the chance to grow within the UK's leading hospitality business. Join us and be part of a fun, friendly team dedicated to providing exceptional service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Fort William
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Whether it’s serving a meal or checking in a guest, showing off your people skills can really make you stand out.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s super easy, and you’ll be one step closer to joining our fantastic team at Premier Inn Fort William. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Ground Floor Team Member in Fort William
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your friendly side and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any customer service experience or skills that relate to welcoming guests and making their stay enjoyable. We love seeing how you fit into our team!
Keep It Simple and Clear:We appreciate a straightforward application. Keep your language clear and concise, and make sure to proofread for any typos. A clean, easy-to-read application shows us you care about the details!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us at Premier Inn Fort William. We can’t wait to hear from you!
How to prepare for a job interview at Whitbread Group
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest in the role and help you connect with the interviewer.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Front of House Team Member. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
