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- Tasks: Lead a team to ensure exceptional guest experiences and maintain safety standards.
- Company: Dynamic hospitality company in the heart of Edinburgh.
- Benefits: Competitive pay, discounts, pension schemes, and a permanent contract.
- Why this job: Inspire others while creating memorable experiences for guests in a vibrant city.
- Qualifications: Leadership experience and a passion for customer service.
- Other info: Join a supportive team with opportunities for growth in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
A hospitality company in Edinburgh seeks a Duty Manager to lead a dedicated team at their City Centre location. This role involves ensuring operational excellence, maintaining safety standards, and delivering outstanding customer service.
The ideal candidate has experience in leadership and is passionate about inspiring others to contribute to a welcoming hotel experience.
The position offers a permanent contract with competitive pay and benefits including discounts and pension schemes.
Edinburgh Duty Manager — Lead Guest Experience & Safety employer: Whitbread Group
Contact Detail:
Whitbread Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Edinburgh Duty Manager — Lead Guest Experience & Safety
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've inspired teams or improved guest experiences. We want to see that passion shine through!
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you'd handle various scenarios related to guest safety and service. This shows you're not just about talk; you know how to keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Edinburgh Duty Manager — Lead Guest Experience & Safety
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and managed teams in the past, so share specific examples that showcase your ability to lead and motivate others.
Emphasise Customer Service: Since this role is all about delivering outstanding customer service, don’t forget to mention your passion for creating a welcoming environment. Tell us about times when you went above and beyond for guests – we love hearing those stories!
Safety Standards Matter: As a Duty Manager, maintaining safety standards is crucial. In your application, include any relevant experience you have with safety protocols or training. This shows us that you take guest and team safety seriously, which is super important in our industry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Whitbread Group
✨Know the Company Inside Out
Before your interview, take some time to research the hospitality company thoroughly. Understand their values, mission, and what sets them apart in the Edinburgh market. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Be ready to discuss how you inspire others and maintain high safety standards.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about potential challenges you might encounter in this role, such as handling difficult guests or ensuring safety protocols are followed. Practise your responses to these scenarios to showcase your problem-solving skills and ability to think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the company's approach to guest experience and safety. Asking insightful questions not only shows your interest but also helps you determine if this is the right fit for you.
