Coventry Duty Manager - Lead Guest Experience & Ops
Coventry Duty Manager - Lead Guest Experience & Ops

Coventry Duty Manager - Lead Guest Experience & Ops

Coventry Full-Time 11 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create a safe and welcoming hotel experience for guests.
  • Company: Join a well-known hotel chain in the heart of Coventry.
  • Benefits: Earn up to £13.36 per hour with discounts and pension schemes.
  • Why this job: Make a real impact on guest experiences in a vibrant hotel environment.
  • Qualifications: Experience in retail or hospitality management is preferred.
  • Other info: Great opportunity for career growth in the hospitality industry.

The predicted salary is between 11 - 16 £ per hour.

A well-known hotel chain is seeking a Duty Manager at their Coventry City Centre location. The ideal candidate will lead a team to ensure a safe and welcoming hotel experience.

Responsibilities include:

  • Managing operations
  • Ensuring health & safety standards
  • Delivering exceptional customer service

The position offers a salary of up to £13.36 per hour with various benefits, including discounts and pension schemes. A strong background in retail or hospitality management is preferred.

Coventry Duty Manager - Lead Guest Experience & Ops employer: Whitbread Group

Join a renowned hotel chain in the heart of Coventry, where we prioritise employee well-being and professional growth. Our vibrant work culture fosters teamwork and innovation, offering comprehensive benefits such as competitive salaries, discounts, and pension schemes. As a Duty Manager, you'll have the opportunity to lead a dedicated team, ensuring a memorable guest experience while advancing your career in the hospitality industry.
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Contact Detail:

Whitbread Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Coventry Duty Manager - Lead Guest Experience & Ops

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for the interview by researching the hotel chain's values and customer service approach. We want to show that you’re not just a fit for the role, but also for their culture. Tailor your answers to reflect how you can enhance the guest experience!

✨Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for Duty Managers, like handling difficult guests or ensuring health and safety standards. This will help you feel more confident when it’s your turn in the hot seat.

✨Tip Number 4

Don’t forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Let’s get you that Duty Manager position!

We think you need these skills to ace Coventry Duty Manager - Lead Guest Experience & Ops

Team Leadership
Operations Management
Health & Safety Standards
Customer Service Excellence
Retail Management
Hospitality Management
Problem-Solving Skills
Communication Skills
Time Management
Conflict Resolution
Adaptability
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your experiences have shaped your desire to create a welcoming environment for guests.

Highlight Relevant Experience: Make sure to showcase any previous roles in retail or hospitality management. We’re looking for candidates who can demonstrate their ability to lead a team and manage operations effectively.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for the Duty Manager role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Whitbread Group

✨Know the Hotel Inside Out

Before your interview, do some research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This will not only help you answer questions more confidently but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive atmosphere.

✨Emphasise Customer Service Excellence

Exceptional customer service is key in hospitality. Be ready to discuss specific instances where you've gone above and beyond for guests. This will demonstrate your commitment to creating a welcoming environment.

✨Prepare for Health & Safety Questions

Given the importance of health and safety in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure compliance and handle any potential issues that may arise.

Coventry Duty Manager - Lead Guest Experience & Ops
Whitbread Group
Location: Coventry
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  • Coventry Duty Manager - Lead Guest Experience & Ops

    Coventry
    Full-Time
    11 - 16 £ / hour (est.)
  • W

    Whitbread Group

    10000+
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