At a Glance
- Tasks: Welcome guests, serve meals, and ensure rooms are ready for a great stay.
- Company: Join the Whitbread Group at Cardiff North Premier Inn.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, training, and free breakfasts.
- Other info: Permanent position with 24 hours per week and opportunities for growth.
- Why this job: Use your friendly personality to create a welcoming atmosphere for guests.
- Qualifications: No specific qualifications needed, just a passion for customer service.
The predicted salary is between 13600 - 13600 € per year.
Whitbread Group is hiring for a Front of House Team Member at the Cardiff North Premier Inn. Join us to leverage your friendly personality and customer service skills to create an inviting atmosphere for guests.
Responsibilities include:
- Welcoming checked-in guests
- Serving meals
- Ensuring rooms are ready
The position offers an hourly pay rate of up to £13.06, is permanent with 24 hours per week, and comes with exciting benefits like discounts, training, and complimentary breakfasts.
Front of House Team Member, Immediate Start – Cardiff North employer: Whitbread Group
Whitbread Group is an excellent employer, offering a vibrant work culture where your friendly personality and customer service skills are valued. With opportunities for training and development, alongside benefits such as discounts and complimentary breakfasts, working at the Cardiff North Premier Inn not only provides a rewarding experience but also fosters personal growth in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member, Immediate Start – Cardiff North
✨Tip Number 1
Make sure to showcase your friendly personality during interviews. We want to see how you interact with others, so practice your warm greetings and engaging conversation skills before you step in front of the hiring team.
✨Tip Number 2
Research the company culture at Whitbread Group. Understanding their values will help you tailor your responses and show that you're a great fit for the Front of House Team Member role. Plus, it’ll impress them that you’ve done your homework!
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. This shows your interest in the role and gives you a chance to find out more about what it’s like to work at Cardiff North Premier Inn.
✨Tip Number 4
Apply through our website for a smoother process! We’re all about making things easy for you, so take advantage of our platform to submit your application and get noticed by the hiring team.
We think you need these skills to ace Front of House Team Member, Immediate Start – Cardiff North
Some tips for your application 🫡
Show Off Your Personality:When you're writing your application, let your friendly personality shine through! We want to see how you can create that inviting atmosphere for our guests right from the start.
Tailor Your Experience:Make sure to highlight any previous customer service experience you have. We love seeing how your skills can translate into making our guests feel welcome and well taken care of.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure to communicate your enthusiasm for the role without rambling on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Cardiff North.
How to prepare for a job interview at Whitbread Group
✨Show Off Your Friendly Personality
As a Front of House Team Member, your personality is key! Make sure to showcase your friendly and approachable nature during the interview. Practice smiling and maintaining eye contact, as this will help convey warmth and enthusiasm.
✨Know the Company and Role
Do a bit of homework on Whitbread Group and the Premier Inn brand. Understand their values and what they look for in a team member. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their expectations.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer interactions. Think of examples from your past experiences where you provided excellent service or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
