At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.06 per hour with amazing discounts and perks.
- Other info: Enjoy a complimentary breakfast for two when you join us!
- Why this job: Kickstart your career in hospitality with training and clear progression.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Receptionist at Ashford Central Premier Inn. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
Pay rate: Up to £13.06 per hour
Contract type: Fixed Term - until 03/09/2026
Hours: 15 hours per week
Location: Hall Avenue, Orbital Business Park, Sevington, TN24 0GN
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Ashford Central Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception - Team Member in Ashford employer: Whitbread Group
At Ashford Central Premier Inn, we pride ourselves on fostering a supportive and vibrant work culture where every team member is valued. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, we ensure our employees feel appreciated and motivated. Join us in creating memorable experiences for our guests while enjoying a rewarding career in the heart of Sevington.
StudySmarter Expert Advice🤫
We think this is how you could land Reception - Team Member in Ashford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ashford Central Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the friendly face welcoming guests. Think of scenarios where you can demonstrate your problem-solving abilities and how you'd handle different guest situations. Role-playing with a friend can really help!
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take the role seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it helps us keep track of your application. Plus, you’ll get all the latest updates on your application status right there!
We think you need these skills to ace Reception - Team Member in Ashford
Some tips for your application 🫡
Show Your Personality:As a Receptionist, your personality is key! Let your fun and friendly side shine through in your application. We want to see how you can bring warmth and positivity to our guests right from the start.
Highlight Customer Service Skills:Make sure to emphasise any previous customer service experience you have. We love candidates who can demonstrate their ability to make guests feel welcome and comfortable, so share those stories!
Tailor Your Application:Don’t just send a generic application. Take a moment to tailor your CV and cover letter to match the job description. We appreciate when applicants show they’ve done their homework about us and the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Whitbread Group
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to create a welcoming atmosphere.
✨Know the Company
Do a bit of homework on Ashford Central Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and ready to be part of their team.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you’ve gone above and beyond for a customer or handled a tricky situation. This will demonstrate your skills and how you can contribute to making guests feel welcome.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Receptionist. This shows your enthusiasm and helps you gauge if the role is right for you.
